Senior UX Designer, Alexa Enterprise and Emerging Design

About the role

We're seeking an innovative Sr. UX Designer to join us in expanding Alexa's capabilities that help people lead healthier, more fulfilling lives. In this role, you'll work with a blend of visual and voice interfaces to help customers access the information and services they need to be at their best—transforming technology used at home and on the go into intuitive, personal experiences.

Key job responsibilities

• Participate in the end-to-end design process for complex features and products.
• Develop early-stage concepts that help stakeholders and leaders deeply understand the customer experience while collaborating with engineers throughout the design process.
• Routinely partner with designers across Alexa to both adopt and extend existing design systems.
• Contribute to Figma libraries and share what you've learned with your peers.
• Incorporate insights from relevant Alexa research, conduct hallway testing, and participate in user research to inform and validate your decisions.
• Possess strong collaboration skills, partnering with peer designers, product and tech owners, marketing, solutions architects, and business development to ensure the customer remains at the center of our decision-making.
• Expand your skills, practice growing your influence, and deliver best-in-class experiences for both businesses and end customers.

About the team

The Alexa Enterprise charter is to build and enable indispensable, frustration-free, Alexa experiences for enterprises worldwide – starting with digital entertainment, hotels and hospitality, aging, and healthcare. We build a portfolio of B2B2C software-as-a-service (SAAS) products that empower developers and enterprise companies to support their staff and delight their customers with Alexa. We also provide ready-made solutions that let device makers bring Alexa to their products with our Alexa Built-In program.

We serve world-class partners such as Samsung, LG, Bose, Disney, Wynn Resorts, Hard Rock Hotels, Atria Senior Living, Spanish Red Cross, and BayCare Hospitals. Our products have been featured in publications such as CNET and Forbes, and Amazon has celebrated our progress in its quarterly earnings highlights. Customers have told us: "You have saved lives" and "helped our residents connect with their families."

The team values work-life harmony and a diversity of lifestyles and family schedules. We love solving ambiguous problems for our customers by diving deep to understand our customers, Invent and Simplify, Think Big, Deliver Results, and Earn Trust.

Basic Qualifications

• 7+ years of design experience
• Have an available online portfolio
• Experience working with stakeholders to plan and execute programs that are strategic in nature
• Experience in delivering design solutions for projects of large scope and complexity

Preferred Qualifications

• Experience with UX design of complex workflows
• Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
• Experience defining and maintaining design patterns and UX standards

Pay

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

• USA, CA, San Francisco - 156,400.00 - 211,600.00 USD annually
• USA, CA, Sunnyvale - 156,400.00 - 211,600.00 USD annually
• USA, WA, Seattle - 137,800.00 - 186,400.00 USD annually