Senior User Experience Designer & Architect - HP IQ

About the role

We are seeking a strategic, detail-oriented Senior User Experience Designer & Architect to shape the structure and flow of AI-powered products and systems. In this hybrid role, you will work at the intersection of AI model capabilities, user experience, and content architecture to ensure our intelligent systems are intuitive, scalable, and user-friendly. You’ll collaborate with cross-functional teams—product managers, engineers, and designers—to develop frameworks that support human-centered AI interactions. Your work will define how users navigate and make sense of complex data, natural language responses, and predictive features.

Responsibilities

• Create sitemaps, user flows, taxonomies, metadata frameworks, and content models.
• Develop guidelines for content hierarchy and interaction design across conversational interfaces and generative AI features.
• Advocate for scalable design systems that support personalization, accessibility, and data privacy in AI-powered environments.
• Define and document structural standards, templates, and navigation strategies to ensure consistency across platforms.
• Analyze and refine user journey maps for complex, multi-modal AI experiences.

Requirements

• 3+ years of experience in Information Architecture, UX Design, or Interaction Design.
• Experience working in the AI space.
• Proficiency with UX tools (Figma, Miro, etc.) and IA methodologies.
• Deep understanding of UX heuristics, human-centered design, and cognitive load principles.
• Ability to visualize and communicate complex information structures clearly.
• Strong collaboration and communication skills—comfortable presenting to stakeholders and guiding cross-disciplinary teams.

Qualifications

• Experience with conversational UI, voice UX, or LLM-based experiences.
• Familiarity with content design and structured content management.
• Background in psychology, cognitive science, or human-computer interaction (HCI).
• Experience working in agile and design-led development environments.

Skills

• Experience with UX tools (Figma, Miro, etc.) and IA methodologies.
• Understanding of UX heuristics, human-centered design, and cognitive load principles.
• Ability to visualize and communicate complex information structures clearly.
• Strong collaboration and communication skills.
• Experience with conversational UI, voice UX, or LLM-based experiences.
• Familiarity with content design and structured content management.
• Background in psychology, cognitive science, or human-computer interaction (HCI).
• Experience working in agile and design-led development environments.

Benefits

The salary range for this role is listed above. Final salary offered is based upon multiple factors including individual job-related qualifications, education, experience, knowledge and skills. At HP IQ, we offer a competitive and comprehensive benefits package, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including:
• 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave (US benefits overview)