Senior Underwriter

About the Company

illumifin is a leading provider of business process outsourcing for the insurance industry, managing over 1.3 million long-term care policies for the nation's largest insurers. We also provide clients with unique risk management insight built upon our proprietary long-term care databases. Our culture promotes respect for people, integrity, learning, and initiative.

Responsibilities

• Work under minimal supervision with a great deal of autonomy to review applications and supporting documentation for accuracy and completeness.
• Analyze risk using established protocols, underwriting guidelines, and procedures, ensuring decisions align with client and corporate guidelines.
• Approve, decline, or rate applications within established criteria while utilizing clinical judgment.
• Underwrite multiple clients accurately within the protocols specified for each client.
• Read, analyze, and interpret medication lists, medical records, phone and in-person assessments, cognitive test scores, MIB, and prescription profile results (where applicable), and properly document findings.
• Assess risk of long-term care using lifestyle, medical, and cognitive information while processing a minimum of 50 cases weekly.
• Demonstrate effective communication and customer service skills both internally and externally, including use of notepads and logs, appropriate wording of decline letters, and professional verbal communication with coworkers, applicants, and clients.
• Prepare responses to special needs letters for applicants and clients.
• Assist with daily processing for lower-level underwriting staff, including mentoring, team conferences, and individual instruction using established protocols and procedures.

Requirements

• Demonstrated ability to underwrite long-term care insurance policies in compliance with company guidelines, underwriting criteria, philosophy, policy, and procedures.
• Ensures timeliness, accuracy, and productivity levels established by management.
• Provides leadership to lower-level underwriters in file review and underwriting in accordance with established protocols.