Senior Trial Success Manager

What You’ll Do

• Strategic Trial Design & Win Strategy
• Partner with Enterprise Sales to develop customized trial strategies aligned to customer business objectives, competitive landscape, and deal strategy.
• Define clear success criteria tied to executive-level outcomes and ROI.
• Align trial plans to MEDDPICC and broader enterprise sales motions.
• Build strong relationships across safety, operations, IT, and executive stakeholders.
• Facilitate executive business reviews and value presentations that articulate measurable impact.
• Support the development of compelling business cases that advance procurement and budget approval.
• Data-Driven Value Storytelling
• Translate trial analytics into clear, outcome-based narratives.
• Quantify safety improvements, operational efficiencies, and risk reduction.
• Deliver presentations that elevate Lytx from vendor to long-term strategic partner.
• Cross-Functional Leadership
• Lead coordination across Sales, Key Accounts, Product, Implementation, and Operations to ensure trial success.
• Anticipate risks and proactively remove barriers to maintain deal momentum.
• Balance strategic ownership with strong execution discipline.
• Expansion & Long-Term Growth
• Identify opportunities for broader solution adoption during the evaluation phase.
• Partner with Key Account teams to position long-term growth and expansion.
• Provide field insights to Product and GTM leadership to inform strategy.
• Continuous Improvement
• Contribute to refining trial methodologies, playbooks, and enablement assets.
• Share competitive intelligence and market feedback to strengthen win strategy.

What You’ll Bring

• 5+ years of experience in enterprise account management, strategic consulting, customer success, or solution consulting within a SaaS environment.
• Proven success supporting complex sales cycles (enterprise-level ACV preferred).
• Strong executive presence and ability to influence VP and C-level stakeholders.
• Experience building ROI models or translating data into business impact narratives.
• Demonstrated ability to navigate competitive evaluations.
• Strong organizational discipline and ability to manage multiple high-visibility engagements simultaneously.
• Excellent written and verbal communication skills.
• Ability to travel up to 20%.
• Experience in fleet, transportation, safety, or related industries is highly preferred.

Why This Role Matters

The Senior Enterprise TSM is a key driver of revenue growth at Lytx. By ensuring enterprise customers experience measurable impact during evaluation, you help convert trials into long-term partnerships that improve safety outcomes at scale. If you thrive at the intersection of strategy, analytics, relationship-building, and execution—and want your work to directly influence revenue and customer impact—this role is for you.

Benefits

• Medical, dental and vision insurance
• Health Savings Account
• Flexible Spending Accounts
• Telehealth
• 401(k) and 401(k) match
• Life and AD&D insurance
• Short-Term and Long-Term Disability
• FTO or PTO
• Employee Well-Being program
• 11 paid holidays plus 1 inclusive holiday per year
• Volunteer Time Off
• Employee Referral program
• Education Reimbursement Program
• Employee Recognition and Appreciation program
• Additional perk and voluntary benefit programs

Pay

The expected hiring salary for this position is: $92,000.00 - $116,000.00

Qualifications

• 5+ years of experience in enterprise account management, strategic consulting, customer success, or solution consulting within a SaaS environment.
• Proven success supporting complex sales cycles (enterprise-level ACV preferred).
• Strong executive presence and ability to influence VP and C-level stakeholders.
• Experience building ROI models or translating data into business impact narratives.
• Demonstrated ability to navigate competitive evaluations.
• Strong organizational discipline and ability to manage multiple high-visibility engagements simultaneously.
• Excellent written and verbal communication skills.
• Ability to travel up to 20%.
• Experience in fleet, transportation, safety, or related industries is highly preferred.