Senior Training Engineer

About the role

The Senior Training Engineer is a senior technical field leader responsible for driving complex training and optimization activities across industrial process systems. This role serves as a trusted technical advisor to customers and internal stakeholders, leading on-site and in-office training programs and ensuring successful delivery of high-impact sessions across demanding industrial environments.

Responsibilities

• Leads field execution for complex installation, commissioning, maintenance, and operational optimization and training solutions
• Directs and coordinates multi-disciplinary field teams to ensure safe, efficient, and high-quality execution
• Owes technical execution outcomes for assigned projects, including schedule, quality, and performance targets
• Conducts advanced troubleshooting, root cause analysis, and system-level problem solving
• Evaluates equipment and process performance and identifies system-wide improvement opportunities
• Advises customers and contractors on technical procedures, operational decisions, and compliance with specifications
• Led customer training sessions and operational readiness programs
• Partners with engineering and technical support teams to develop and implement solutions
• Participates in project planning, execution strategy, and technical review meetings
• Identifies opportunities for service expansion, upgrades, and process optimization
• Ensures adherence to execution plans, budgets, and technical standards

Requirements

• Bachelor’s or Master’s degree in Mechanical or Chemical Engineering or a related field; equivalent technical and commercial experience will be considered
• Minimum 8+ years of experience in heavy industrial environments, preferably within the cement industry or closely related sectors; advancement in process engineering, commissioning, or advanced field service roles
• Strong experience with industrial process systems and equipment such as mills, kilns, coolers, and material handling systems
• Demonstrated experience leading field teams in complex industrial environments
• Proven ability to independently resolve complex technical and operational issues
• Experience delivering technical training and customer-facing advisory support
• Strong leadership, communication, and decision-making skills
• Fluent in English (written and spoken); additional languages are a strong advantage

Qualifications

• Knowledge of mechanical and engineering principles
• Knowledge of design techniques and engineering technology
• Knowledge of design and production of precision technical plans, blueprints, drawings, and models
• Knowledge of English language structure and content

Skills

• Operations monitoring
• Monitoring/assessing performance
• Troubleshooting
• Operation and control
• Leading field teams
• Technical troubleshooting
• Equipment commissioning
• Customer communication
• Operational planning
• Field service activities
• Technical decision-making
• Customer advisory discussions

Competencies

• Critical thinking
• Problem sensitivity
• Perceptual speed
• Arm-hand steadiness
• Control precision
• Near vision
• Far vision
• Operations monitoring
• Monitoring/assessing performance
• Troubleshooting
• Operation and control
• Leading field teams
• Technical troubleshooting
• Equipment commissioning
• Customer communication
• Operational planning
• Field service activities
• Technical decision-making
• Customer advisory discussions

Physical Demands and Work Effort

• Frequent standing, walking, climbing, and use of hands for tools, equipment inspection, and field service activities
• Occasional seated work for reporting and technical documentation
• Regular access to and navigation of industrial plant environments, including walking long distances across sites, working on uneven surfaces, climbing stairs and ladders, and operating in proximity to heavy machinery
• Use of appropriate personal protective equipment (PPE) is required at all times in field environments
• Work is performed in a combination of office, shop, and industrial customer site environments
• Field conditions may include exposure to outdoor weather, temperature extremes, noise, dust, vibration, and operational equipment hazards
• Requires sustained mental focus and attention to detail for technical troubleshooting, equipment commissioning, customer communication, operational planning, and execution of field assignments
• Senior levels additionally require focus for team coordination, technical decision-making, and customer advisory discussions
• Field assignments may involve physically demanding conditions and extended periods on active industrial sites, including travel to customer locations and time spent in operational production environments
• Compliance with all safety requirements, site-specific rules, and company attendance and travel expectations is required
• Travel required 50-60% (:150 days per year)

Measurements of Success

• Achievement of project execution targets including scope delivery, schedule adherence, and technical performance across complex field assignments
• Leadership of field teams to ensure safe, efficient, and high-quality execution across multiple disciplines and equipment systems
• Delivery of measurable improvements in equipment and system performance through advanced troubleshooting and optimization
• Growth in service penetration within assigned accounts through identification and execution of upgrade, retrofit, and optimization opportunities
• Contribution to order intake growth through conversion of field-identified opportunities into service, upgrade, or aftermarket solutions
• Delivery of targeted contribution margin performance through effective execution, pricing discipline, and scope control
• Effective management of field execution costs including travel, labor, and project expenses within or below budget expectations
• Strengthening of long-term customer relationships through trusted technical advisory support and operational leadership
• Increased service contract attachment and renewal support through field-driven insights and customer engagement