Senior Trade Compliance Program Manager, Global Trade Services

About the role

Amazon is looking for a Senior Trade Compliance Program Manager (PM) to build import and export risk management solutions for growing international businesses in the Trade Operations space. The Senior Trade Compliance PM will own and execute key workstreams within a complex cross‑functional risk program, contribute to team capabilities, mentor peers, and drive program execution. The role partners with internal teams from legal, logistics, supply chain, quality, engineering, as well as Amazon’s global network of trade and compliance teams.

Responsibilities

• Support and execute Broker Management processes and liaise with brokers and supply chain participants daily.
• Support regulatory engagement across the Trade space in North America.
• Contribute to objectives and drive improvements within the program area, quantifying impact with metrics.
• Partner with internal and external stakeholders—including business teams, tech teams, public policy, trade, legal, and regulators—to interpret and apply regulations.
• Execute rollout of controls and audits, including testing and measuring their effectiveness.
• Build flexible and scalable solutions across various technologies, business models/supply chain arcs, and country regulatory regimes.
• Stay informed on regulations and technologies relevant to the space and incorporate them into risk management programs.
• Present organized plans articulating problem statements, recommended solutions, and milestones.
• Identify timelines and owners, and drive progress to reduce risk.
• Provide near‑ and long‑term considerations, highlighting recommended trade‑offs and priorities.
• Test assumptions by gathering feedback from input providers across the company and reviewing metrics and benchmarks.
• Work with business intelligence engineers and technology teams to design, build, and track key performance indicators and systems.
• Communicate risks, proposals, regulatory updates, and strategies to stakeholders in meetings and documents.
• Manage escalations and coordinate with multiple stakeholders across different time zones to move business forward.

About the team

This position reports to the Americas Trade Compliance Operations Sr. Manager in the Global Trade Services (GTS) function. GTS provides global trade and product compliance support for Amazon businesses, creating efficient processes that meet demanding cross‑border regulations while minimizing impact to the business.

Basic Qualifications

• 6+ years of compliance, audit, or risk management experience.
• 5+ years of program or project management experience.
• Advanced knowledge of Microsoft Office products and applications.
• Bachelor’s degree or equivalent.

Preferred Qualifications

• Project Management Professional (PMP) or equivalent certification.
• Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent.
• Licensed Customs Broker.

Benefits

• Health insurance (medical, dental, vision, prescription).
• Basic Life & AD&D insurance with optional supplemental life plans.
• Employee Assistance Program and mental health support.
• Medical Advice Line.
• Flexible Spending Accounts.
• Adoption and surrogacy reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.
• Sign‑on payments and restricted stock units (RSUs) as part of the compensation package.

Pay

• USA, TN, Nashville: $109,000 – $155,400 USD annually.
• USA, VA, Arlington: $121,200 – $163,900 USD annually.
• USA, WA, Bellevue: $121,200 – $163,900 USD annually.