Senior Title Auditor (Onsite)

About the role

As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another. Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations — all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.

Job Summary: This team member will be responsible for the reassignment/execution of titles & lien satisfactions, generations of letters & pull reports, notarization, and adherence to state/county requirements. This position is a fast-paced role with a demand on achieving contracted service levels and expected to maintain a high level of quality. The Senior will be responsible for fulfilling day-to-day tasks as well as help support training.

Responsibilities

• Manage a high volume of tasks in a timely, accurate and efficient manner.
• Work collaboratively with peers to manage resources and enhance work processes to meet overall service levels for internal and external clients.
• Ensure compliance with corporate policies and procedures not to exclude safety and ergonomic training within the internal department.
• Adhere to established procedures and compliance requirements when: sorting, organizing, validating, pulling, signing off/executing, shipping, and similar activities.
• Use company proprietary software for research and data entry.
• Research, analyze and resolve problems in a timely manner.
• Perform other duties, as necessary.
• As business needs arise, the ability to have a flexible schedule, which may include overtime, may be required, in addition to the established schedule.

Qualifications

• High School Diploma, General Educational Development (GED) or comparable completed educational certification.
• Proficient in using Microsoft Office or Google Suite, products.
• Strong verbal and written communication skills.
• Excellent people skills, with the ability to effectively collaborate with team members and other departments throughout an organization.
• Proven ability to organize and prioritize daily work.
• College degree or certification preferred.
• Familiarity with automotive, titling or finance industry preferred.

Work Environment

• Fast paced, high volume, production.
• Perform routine and repetitive production work.
• Sit or stand, for lengthy periods of time.
• Prolonged exposure to computer screens.
• Ability to lift or push up to 35 lbs.

Pay

The hourly rate range for this position is: $20.60 - $24.00. Final compensation for this position will be determined based upon the applicant’s relevant experience, skillset, education, location, business needs, market demands, and other factors as permitted by law.

Benefits

• Healthcare Coverage for you and your family covering Medical, Dental & Vision
• Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
• Generous PTO
• Pet Insurance
• Retirement Planning
• ID Theft Insurance
• Life and Disability Insurance
• Commuter Benefits
• Accident & Hospital, Critical Illness Insurance
• Tuition Reimbursement

Schedule

Primary schedule will be Monday - Friday. There may be occasions that require overtime, evening, holiday, or weekend shifts.