Senior Therapeutic Area Specialist, Cardiovascular Specialty - Boston N, MA
About the role
At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. The Specialty Therapeutic Area Specialist (TAS) is a critical role in our unique customer model, executing the BMS aspiration to deliver impactful engagement with Health Care Providers (HCPs) and drive adoption of new and existing medicines for appropriate patients.
The Specialty TAS builds and maintains strong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical groups, office staff, and other stakeholders in the patient care continuum. This role prioritizes the safe and appropriate use of BMS products while focusing on overall business results and performance objectives, exemplifying BMS values. The position is field-based, with 100% of time spent engaging external customers.
Preferred candidates will have hospital or institutional market experience, particularly within Brooklyn’s high-volume hospital-based and academic cardiology settings, including cardiologists, heart failure specialists, and electrophysiologists.
Responsibilities
- Portfolio Promotion
- Promote approved indications of BMS products within a defined territory to meet or exceed assigned sales targets in a compliant manner.
- Create demand for BMS medicines by articulating the clinical and scientific rationale for use in appropriate patients.
- Maintain and grow scientific expertise in assigned products and therapeutic areas.
- Develop and implement comprehensive territory and account plans.
- Use tools like CE3 to derive insights, inform call plans, and provide feedback for continuous improvement.
- Fair & Balanced Scientific Dialogue
- Demonstrate scientific expertise and passion using approved resources to present accurate, label-consistent information to HCPs.
- Conduct in-office presentations (e.g., lunch and learns) and discuss product-related scientific data.
- Organize external speaker programs with approved speakers, handling scheduling and logistics.
- Maintain expertise on emerging data for approved indications.
- Engage Medical on Call for real-time support on unsolicited questions and complex inquiries.
- Cross-functional Collaboration
- Collaborate with other field teams to enhance the Customer Experience (Cx) for HCPs.
- Gather and share relevant insights internally to improve customer engagement.
- Comply with all laws, regulations, and BMS policies governing conduct.
Requirements
- Advanced scientific degree and/or 5+ years of pharmaceutical or biotechnology experience in healthcare sales, MSL, HCP, or nursing roles.
- Experience in cardiovascular therapeutics required.
- Proven track record of building and maintaining credibility with key customers, office staff, and stakeholders through a customer-centric mindset.
- Demonstrated account management skills, superior selling competencies, and a history of meeting or exceeding sales goals.
- Ability to work effectively cross-functionally with a positive, team-oriented attitude.
- Strong selling and promotional skills, with a focus on driving business results.
- Valid driver’s license in good standing, at least 21 years of age, and a driving risk level acceptable to the Company (role requires operation of a Company-provided vehicle).
- Full COVID-19 vaccination or an approved medical/religious accommodation (required for U.S. and Puerto Rico roles).
Skills
- Customer/Commercial Mindset
- Ability to drive business results and cultivate credibility with customers across the patient care journey.
- Account management skills and problem-solving mentality.
- Understanding of the patient journey to customize engagement and deliver tailored messages.
- Resourcefulness in connecting with customers.
- Patient Centricity
- Understanding of the patient journey and experience.
- Patient-focused mindset.
- Scientific Agility
- Excellent communication and presentation skills to articulate scientific and clinical data clearly.
- Strong learning mindset and passion for staying current with the latest data.
- Analytical Capability
- Ability to analyze prescribing patterns, market trends, and HCP preferences to strategize and target efforts effectively.
- Skill in segmenting HCPs based on preferences and tailoring communication accordingly.
- Proficiency in interpreting clinical data and using CE3 for dynamic call planning.
- Technological Agility
- Ability to adapt and use technology in healthcare business interactions, including digital communication tools, CRM software, and Medical on Call.
- Competency in navigating online resources and staying updated with technological advancements.
- Teamwork/Enterprise Mindset
- Strong business acumen to analyze market drivers and develop/execute business plans.
- Learning agility to apply lessons from unfamiliar experiences.
- Balance of individual drive and collaborative attitude.
- High integrity and good judgment to navigate role requirements compliantly.
Benefits
Bristol Myers Squibb offers a wide variety of competitive benefits, services, and programs to support employees in pursuing their goals both professionally and personally. These include:
- Resources for work-life balance and flexibility.
- Opportunities for professional growth and career development within the commercial and medical organization.
- An inclusive culture that values passion, innovation, urgency, accountability, inclusion, and integrity.