Senior Textile Quality Assurance Associate

About the role

The Quality Assurance team at Everlane is the secret sauce to building products that stand the test of time. This role will work with products, factories, and internal teams to identify and solve quality issues.

Responsibilities

• Implement and execute Everlane’s global inspection and testing program in partnership with factories, third-party partners, and cross-functional teams
• Communicate testing and inspection results internally and externally to key stakeholders, and partner with factories to ensure continuous improvement
• Independently manage QA activities, ensuring alignment with Everlane’s global quality standards
• Analyze new materials, test results, & risk, and provide recommendations to the cross-functional teams for finished good use
• Manage return rate analysis and collaborate with the internal product teams on a plan to mitigate future risk
• Troubleshoot, diagnose, and solve any development and bulk quality issues with urgency (i.e. workmanship, color, inspection report failures, etc.)
• Create corrective and preventive action plans while keeping internal partners informed
• Track and analyze quality defect reporting, identifying themes and proposing solutions
• Management of product samples, including TOPs and final reference samples
• Define, track, evaluate, and communicate each factory's performance metrics on a regular basis
• Create protocols and SOPs that keep global and internal partners informed of best practices and standards
• Manage additional projects as assigned by leadership

Requirements

• 4+ years of experience in quality assurance in textiles, apparel, and/or accessories and footwear
• Thorough understanding of different materials, associated risk, usability in finished garment stage
• Technical knowledge of AATCC and ASTM testing standards
• Experience presenting to key stakeholders
• Navigate ambiguous, fast-changing priorities and adjust timelines accordingly
• Passionate about the craftsmanship of products and sustainability
• Interested and willing to travel both domestically and internationally
• Resourceful and entrepreneurial

Skills

• Experience with Airtable and Excel analysis is a plus
• BA/BS and/or Masters degree in Textiles Science or Textile Engineering is a plus
• Speaking Mandarin, Cantonese, Korean or Italian is a plus

Benefits

California Residents: At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The annual compensation range for this role is $67,000 - $95,000. This range is based on the Los Angeles geographic area and the actual pay may vary depending on your skills, qualifications, experience, and geographic location.

Pay

This role is offered at an annual salary range of $67,000 - $95,000.

Schedule

This role is offered on a hybrid schedule, with at least three days in the office per week, Tuesdays through Thursdays.