Senior Test Technician

About the role

VIAVI is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company – to question, to collaborate and to push for solutions that will delight our customers.

Responsibilities

The AvComm Business Unit of VIAVI Solutions has an opening for a Senior Test Technician to serve as the primary caretaker of our manufacturing and service test infrastructure. With more than 60 active test stands across Production and Service, this role is the first line of support when a stand has a problem and the driving force behind keeping all of them in peak operating condition.

• Serve as the first point of contact for test operators when a production or service test stand is not behaving as expected.
• Diagnose and resolve stand issues in a timely manner, minimizing production disruption and operator downtime.
• Distinguish between operator error, hardware failure, fixturing issues, and software anomalies, and escalate to Test Engineering when issues require code-level investigation.
• Maintain clear and accurate records of all support incidents, including symptoms, root cause, and corrective actions taken.
• Track recurring issues across stands to identify systemic problems and surface them to Test Engineering for permanent resolution.

The role also involves preventive maintenance planning, including evaluating existing PM plans, developing and maintaining comprehensive PM plans, and establishing usage-based maintenance triggers. Additionally, the Senior Test Technician will perform scheduled PM actions, inspect, clean, and replace mechanical wear items, and coordinate with production scheduling to plan PM activities with minimal disruption to manufacturing throughput.

• Perform scheduled PM actions on all assigned test stands in Production and Service, following documented procedures.
• Inspect, clean, and replace mechanical wear items such as connectors, cables, fixturing components, and contact surfaces on a defined schedule.
• Coordinate with production scheduling to plan PM activities with minimal disruption to manufacturing throughput.
• Verify stand performance following PM completion before returning equipment to production.

The Senior Test Technician will also be responsible for creating and maintaining detailed PM logs, ensuring records are current, accurate, and accessible to Test Engineering and management. The role also involves developing and delivering training for test operators on the care and upkeep of test stands, building and maintaining operator-facing reference materials, and fostering a culture of equipment ownership on the production floor.

• Develop and deliver training for test operators on the care and upkeep of test stands — covering proper handling, connection practices, daily checks, and early warning signs of stand issues.
• Build and maintain operator-facing reference materials such as quick-reference guides, checklists, and instructional aids for stand maintenance tasks.
• Foster a culture of equipment ownership on the production floor, helping operators understand how their handling practices directly affect stand reliability and test quality.
• Provide ongoing coaching and mentoring to operators, serving as the accessible, trusted resource for stand-related questions.

Requirements

• Associate degree or technical certification in Electronics, Electrical Technology, or a related field; or equivalent hands-on experience.
• Minimum 3 years of experience supporting, maintaining, or operating automated test equipment in a manufacturing or service environment.
• Solid understanding of RF and electronic test equipment — able to identify instruments, understand their function in a test system, and recognize signs of malfunction.
• Hands-on experience with RF connectors, cables, and fixturing, including inspection and replacement of wear items.
• Familiarity with test stand hardware architecture, including signal routing, switching, and cabling practices.
• Strong troubleshooting skills — able to work methodically through a problem using available documentation, instruments, and prior experience.

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. Persons within the meaning of ITAR.