Senior Test Automation Engineer

About the role

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. The Senior Test Automation Engineer plays a key role in designing, building, and validating high‑quality test automation for both internal city applications and public‑facing digital services, combining hands‑on engineering with strategic quality leadership.

Responsibilities

• Partner with product, engineering, and business teams to understand requirements and contribute to early‑stage planning and scoping.
• Review project documentation, provide actionable QA feedback, and participate in formal sign‑off processes.
• Develop test approaches aligned with organizational standards and driven by analysis of system architecture, design documents, and requirements.
• Contribute to and maintain core QA artifacts, including Test Strategy and Test Plans, detailed test cases, automated test scripts, traceability matrices, test estimates, execution progress reports, and defect analytics.
• Execute manual functional testing when needed, log and triage defects, and drive issues to resolution in collaboration with development and support teams.
• Maintain and evolve test cases and scripts within ALM tools such as Azure DevOps, ensuring full traceability across the SDLC.
• Execute, monitor, and optimize testing processes using SDLC/ALM management systems.
• Design, develop, debug, and execute automated test scripts integrated into CI/CD pipelines; proactively improve test automation coverage and reliability.
• Mentor and support team members in adopting and executing automated testing frameworks.
• Create, manage, and validate test data sets; analyze data results for accuracy and completeness.
• Incorporate accessibility testing standards and practices into all relevant test activities.
• Handle special projects and initiatives as assigned.

Qualifications

• Baccalaureate degree in computer science, engineering, or a related field from an accredited college, plus four years of full‑time experience in IT automation engineering, monitoring engineering, or infrastructure management; or
• Eight years of full‑time experience in IT automation engineering, monitoring engineering, or infrastructure management; or
• Equivalent education and/or experience.

Skills

• 5+ years of experience in Quality Assurance with complex, enterprise‑scale applications, including public‑facing systems.
• Strong experience using SDLC/ALM systems (Azure DevOps preferred) for test planning, execution, and defect tracking.
• Advanced proficiency with UI automation frameworks (Selenium WebDriver or equivalent) using Java or similar languages.
• Experience designing effective test cases, test scripts, and requirement traceability coverage.
• Deep understanding of functional and compatibility testing for modern browser‑based UIs.
• Hands‑on experience with API testing tools (Postman, SoapUI) and strong grasp of RESTful service validation.
• Familiarity with structured data formats (JSON, XML, CSV) and their use in test data generation and validation.
• Ability to work independently, drive tasks to completion, and make informed decisions with minimal oversight.
• Strong analytical and debugging skills, with clear documentation and communication of investigation steps.
• Excellent communication skills able to collaborate effectively with technical and non‑technical stakeholders.
• Proactive, solutions‑oriented mindset with demonstrated initiative in improving QA processes, tools, and team capabilities.

Benefits

• Comprehensive benefits package.
• Eligibility for Public Service Loan Forgiveness and state repayment assistance programs.

Schedule

Day shift; however, due to the 24/7 nature of the operation, the candidate may be required to work various shifts such as weekends and/or nights/evenings.

Location

Brooklyn, NY