Senior Technology Product Owner

Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale.

About the role

As a Senior Technology Product Owner, you will help define the vision of the portfolio and products we create; drive the planning, prioritization, and execution of backlogs; and deliver new features that support our strategic goals. You will coach Technology Product Owners on understanding the relevant end-to-end business processes, underlying business capabilities, and related journey maps and strategies that elevate both student and colleague experiences.

You will be expected to understand, assess, and decompose prioritized initiatives into Portfolio and Product roadmaps. Working closely with key stakeholders, you will ensure our planning aligns with overall business goals and objectives, driving focus to maximize value for both colleagues and customers.

You will lead and collaborate with Technology Product Owners, Digital Product Managers, and peer group colleagues, as well as other IT stakeholder groups, to finalize short-, mid-, and long-term initiative and product roadmaps aligned to business priorities and value. This includes assessing available capacity and indicative level of effort, resulting in effectively sequenced and prioritized roadmaps.

You will collaborate with architecture, engineering, and service management teams to ensure roadmaps balance scalability, user experience optimization, stability, and performance of technology products. You will ensure Non-Functional Requirements (NFRs) and system enablers are considered, captured, and cascaded to relevant teams.

You will define methodology for analyzing and responding to target metrics and value post-delivery, including recommended improvements for use during retrospective work sessions, with the goal of driving increased use and adoption.

You will nurture and build relationships with senior colleagues across all business functions impacted by the assigned product and initiative portfolio, using these relationships to collaborate on business outcome alignment, roadmap conceptualization, and prioritization.

You will facilitate business process mapping and product mapping work sessions and actively participate in both functional and technological changes that enhance the student and colleague experience, as well as enable business growth and value.

You will work in partnership with applicable product vendors to understand vendor product roadmaps and how these can be exploited to deliver business goals and outcomes. You will ensure timely feature/product upgrades while maximizing the efficiency and effectiveness of assigned products, minimizing bespoke customization, and influencing business process changes to best utilize vendor-supplied products.

You will maintain the quality and integrity of all new product introductions and existing product enhancements within technical and team boundaries, ensuring identification and contribution of risks and dependencies, and reflecting any impact in appropriate roadmaps.

You will be responsible for progressing all deliverables to "done" status and meeting acceptance criteria by coordinating production deployment, post-implementation analysis/feedback, and ongoing support plans.

You will build a peer group Technology Product and Portfolio community, identifying and acting upon opportunities for learning, development, growth, and advancement. You will support and coach Technology Product Owners in establishing their community and identity, offering guidance for their growth journey.

You will support the definition of objectives, success metrics, and articulation of business outcomes for assigned initiatives and product enhancements, ensuring KPIs and targets are tracked, reported on, and used to identify impediments preventing the realization of defined benefits.

You will use approved tools and methodologies to manage workloads, communicate progress, ensure timely completion of deliverables, and maintain accurate and consistent delivery-related metrics for assigned initiatives.

Performs other duties as assigned. Complies with all policies and standards.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, or a related field (or equivalent work experience).
• Nine (9) plus years of Product Management/Product Ownership/Technical Business Analyst experience owning one or more products in an Agile, SaaS Technology environment, or other equivalent methodology.
• Strong leadership and interpersonal communication skills to enthusiastically convey Product and Portfolio Technology vision and roadmaps to stakeholders and effectively influence a wide range of stakeholders across the organization.
• Ability to interact with all levels within the organization and work in a fast-paced environment with many initiatives.
• Ability to manage a variety of business, IT, and vendor resources, including managing vendor deliverables based on agreed contracts and statements of work.
• Experience working within an Agile environment across multiple initiatives and circa 10+ teams.
• Proficient with Agile Product Management, Business Analysis, and Business Process Mapping practices and tools.
• In-depth knowledge of Agile methodologies, frameworks, and tools (e.g., Scrum, Kanban, ADO, JIRA, Confluence).
• Strong analytical skills to resolve issues and determine effective business and alternative IT solutions.
• Agile and innovative mindset with the tenacity to adapt and thrive in a constantly changing environment and manage multiple competing priorities and initiatives.
• Capability to influence and instill credibility in sponsors, peers, and subordinates by meeting initiative milestones, deadlines, and budget.
• Certified Scrum Product Owner or related Product Owner/Product Manager certification preferred.
• SAFe Scrum Master Certification preferred.

Pay

The expected salary range for this position is between $100,000.00 and $120,000.00. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.

Schedule

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday).

Benefits

• Health, dental, vision, life, and disability insurance.
• 401k Retirement Program + 6% employer match.
• Participation in Covista’s Flexible Time Off (FTO) Policy.
• 12 Paid Holidays.
• Eligibility to participate in an annual incentive program, subject to the rules governing the program, where awards depend on various factors, including individual and organizational performance.

For more information related to our benefits, please visit: https://careers.covista.com/benefits.