Senior Technician, Facility Services General Maintenance

Position Summary

Performs routine preventive maintenance to ensure safety, proper functionality, and aesthetics of facilities, equipment, or fixtures by following established preventive maintenance schedules and guidelines. Inspects, cleans, and repairs facilities, equipment, or fixtures. Observes and documents signs of wear and tear. Gathers capital expense information. Recommends repair needs to eliminate ongoing and future repairs. Determines replacement needs. Documents preventive maintenance activities. Uses heavy machinery.

Responsibilities

• May be assigned a Developmental Technician for on‑the‑job training, including pickup at designated store locations and hands‑on instruction for Technician‑level associates.
• Delivers hands‑on training sessions on safety, control troubleshooting, and system operations at company facilities, offsite locations, or vendor sites.
• Performs major and minor repairs on facilities, equipment, or fixtures and oversees work of less‑experienced associates by determining scopes of work for projects.
• Serves as a job foreman on assigned work sites.
• Utilizes multiple craft skills (e.g., plumbing, electrical, carpentry, material handling equipment, food equipment).
• Inspects, operates, or tests facilities, equipment, or fixtures to diagnose issues.
• Dismantles equipment, machines, or facilities to access and remove defective parts.
• Diagnoses problems utilizing blueprints, repair manuals, or parts catalogs as necessary.
• Utilizes hand tools, power tools, hoists, and other equipment.
• Responds to emergency calls and documents repair activities.
• Evaluates Technicians' skill sets and provides on‑site training sessions.
• Performs on‑site repairs for hands‑on learning.
• Ensures completed work meets or exceeds quality, safety, and code requirements.
• Manages work orders, maintenance schedules, and contractors, providing required written and electronic information (e.g., expense vouchers, weekly summaries, work orders, maintenance logs).
• Conducts price comparison of parts and travel‑related costs; orders parts and replacement equipment, tracks orders, records purchases and usage, and manages parts inventory.
• Reviews journals and invoices, compiles and reports budget information, and submits warranty claims.
• Complies with Occupational Safety and Health Administration (OSHA) and Environmental Protection Agency (EPA) regulations and guidelines; ensures work complies with federal, state, and local regulations.
• Develops relationships with local parts suppliers and contractors; ensures contractors follow Walmart quality standards, safety requirements, and contract terms.
• Identifies and reports deficiencies; unloads, stores, and transports equipment between facilities.
• Models compliance with company policies and procedures, supports Walmart’s mission, values, and standards of ethics and integrity, and uses the Open Door Policy.
• Maintains company vehicles per policy, coordinates vehicle maintenance, ensures alternate driving support, safely operates motor vehicles, checks fuel, water, brake condition, signals, lights, submits maintenance invoices, and verifies insurance coverage.
• Wears company uniform and badge in accordance with policy.
• Operates, inspects, and maneuvers heavy machinery and powered equipment (e.g., forklifts, material handling equipment, industrial machines, shop equipment, vehicles) per training, certification, and safety procedures; performs pre‑operation safety checks and post‑operation inspections.
• Identifies unsafe conditions, equipment malfunctions, or potential hazards and takes corrective action or escalates as required.
• Leads and participates in teams by sharing resources, determining customer needs, coordinating work assignments, providing advice and feedback, ensuring timelines and quality, and helping others adapt to change.
• Develops, communicates, and implements processes and practices to meet business needs through collaboration, analysis, monitoring, and improvement identification.
• Demonstrates, promotes, and supports compliance with company policies, procedures, and ethical standards; explains and guides application, implements action plans, uses the Open Door Policy, and assists management with ethical and compliance issues.
• Respect the Individual: embraces differences, creates an inclusive workplace, supports associate growth, works as a team