Senior Technician - Augusta, GA

This position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers.

About the role

The Senior Technician is a heavy equipment mechanic specializing in the modernization and repair of cranes. This position performs routine maintenance, troubleshooting, repairs, and upgrades, as well as solving complex problems when cranes malfunction. The role requires self-sufficiency, leadership abilities, effective communication, and professionalism to lead field technicians and serve as a liaison between management and customers. The position operates in a safety-first environment and requires on-call availability, including after-hours and weekend services to meet customer needs.

Responsibilities

• Be on-call and provide after-hour services as required.
• Troubleshoot, repair, inspect, and upgrade industrial hoists and cranes at customer locations.
• Train and mentor field technicians.
• Perform OSHA-required hoist and crane inspections and generate inspection reports and repair orders.
• Communicate with the Service Manager and Branch Manager to schedule and complete daily work.
• Consult with customers regarding repair and safety-related issues and provide recommendations for service improvements.
• Maintain all company-issued equipment, vehicles, and assets in safe and proper working order.
• Operate tools, equipment, and vehicles safely and responsibly; report any deficiencies to a supervisor.
• Maintain a supply of company forms and miscellaneous materials in the company vehicle.
• Work collaboratively in a team environment.
• Attend company-provided trainings and seminars as required.
• Participate in the HCSG 5 Marks program.
• Perform other duties as assigned.

Requirements

• At least 5-7 years of crane repair experience or 3-4 years of electrical and/or mechanical experience in lieu of crane repair and maintenance.
• Must pass a pre-employment drug test and background check (DISA) and submit to random and annual drug testing as required.
• Must have a valid driver’s license and an acceptable driving record.
• Must commit to working and driving safely.
• Must be willing to work at heights exceeding 50 feet.
• Must have basic computer skills to work with web-based crane inspection programs.
• Must communicate effectively and work independently or as part of a team.
• Knowledge of hand tools and/or possession of personal hand tools.

Physical Demands

The work is labor-intensive. Must be able to lift up to 50 lbs daily and up to 100 lbs on rare occasions. The position requires frequent climbing, balancing, stooping, crouching, overhead reaching, bending, squatting, and prolonged standing or sitting (90% of the time). Occasional pushing, pulling, kneeling, and crawling are also required. The role involves excellent hand-eye coordination and working at heights exceeding 50 feet daily. Travel is required (20-50%), including potential out-of-town assignments, on-call duties, and overtime to accommodate customer and branch needs.

Work Environment

Work is performed inside or outside, depending on customer requirements, with exposure to extreme hot and cold temperatures. During summer months, temperatures can exceed 120 degrees. The position frequently involves exposure to noise, heights, fumes, dust, and odors.

Qualifications

• High school diploma or GED required.
• Vocational or technical training certificate preferred.

Pay

$5,000 sign-on bonus.

Schedule

• Full-time position.
• On-call and overtime required, including weekends and after-hours.
• Travel up to 25%, including potential out-of-town assignments.