Senior Technician

About the role

Our everyday heroes come from all sorts of backgrounds, many with little or no mechanical experience. If you're naturally curious and have a customer service mindset, we'll teach you the rest.

Responsibilities

• Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop in the most efficient manner, focusing on safety, quality and exceptional customer service.
• Provide Advanced Driver Assistance Systems (ADAS) recalibration services using Safelite’s tools and processes.
• Proficiently operate Safelite’s tools and technologies, including: True Seal®, Ezi-Wire™, Glass Table System (GTS), work order and customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology.
• Safely and professionally operate a company fleet vehicle to and from customer locations throughout the workday.
• Communicate with all scheduled customers in-person, via text, and on the phone; present, promote and sell Safelite promotional items to customers.
• All other duties as assigned.

Requirements

• Age: Must be 18 years of age or older.
• Valid state-issued driver’s license required.
• Safelite SafeTech™ certification required.
• The ability to operate a Safelite van, following all safety, cleanliness policies, traffic laws, and maintain a safe driving record.
• Flexibility with hours and days trained/worked, as workloads fluctuate.
• Comfort working outside in a variety of weather conditions.
• Present a professional appearance and wear personal protective equipment.
• Physical requirements: lifting and carrying up to 75 lbs. for short periods, working at elevated heights, remaining on your feet for extended periods.
• A High School Diploma/GED/Equivalent preferred; ability to read, write and interpret technical directions required.

Qualifications

High School Diploma/GED/Equivalent preferred; ability to read, write and interpret technical directions required.

Skills

N/A

Benefits

This job includes a benefits package valued at more than $10k*, including a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. Up to $5,250 annually in tuition reimbursement. Paid training and all the tools and resources you'll need to be successful. View all our health, wealth and life offerings at www.safelitebenefits.com.

Pay

Competitive weekly base pay up to $28/hour.

Schedule

N/A