Senior Technical Support Trainer - Semiconductor Manufacturing

About the role

Veeco is seeking a passionate, hands-on Technical Instructor who is energized by building world-class manufacturing training programs and empowering technical teams to do their best work safely, accurately, and confidently. This role is critical to strengthening our learning ecosystem across manufacturing, systems, and product training, particularly within advanced semiconductor equipment and processes.

Responsibilities

• Develop technical training materials for internal audiences; plan and schedule training sessions; deliver in-person and remote instruction; and reinforce correct execution of released manufacturing and system procedures.
• Deliver in-person technical training, including verbal and written knowledge checks to verify comprehension and procedural adherence.
• Deliver remote training using technical documentation, engineering drawings, models, simulators, and system walkthroughs.
• Train employees to correctly execute released manufacturing, process, and system procedures.
• Partner with subject matter experts (SMEs) to define learning objectives and convert complex technical content into effective training.
• Create system-level training covering system architecture, functional operation, and hardware/software interfaces.
• Support manufacturing training needs including new hire onboarding, NPI, sub-assembly training, and career development.
• Assist Technical Writers in verifying procedure accuracy, safety, and compliance requirements.
• Support learning management, documentation, and training tracking systems.
• Identify legacy or incomplete training content requiring enhancement, modernization, or redevelopment.

Qualifications

• 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree.
• Technical background in the semiconductor or technical manufacturing field.
• Proven ability to design, write, and develop technical curriculum and instructional materials.
• Demonstrated success delivering effective training to manufacturing and engineering audiences.
• Strong ability to gather, organize, and present complex technical information clearly.
• Solid understanding of semiconductor manufacturing processes, equipment, systems, and tools.
• Knowledge of training development, learning evaluation, and performance reinforcement methods.
• Familiarity with manufacturing training drivers including safety, quality, product training, and compliance.
• Proficiency in Microsoft Word, PowerPoint, and Excel; experience with LMS platforms preferred.

Salary and Benefits

The expected salary range for this position is $113,000 - 144,000, plus a bonus opportunity. We will consider your location, experience, and other job-related factors when determining your pay.

Other benefits include:

• Medical, Dental, and Vision
• Employee Stock Purchase Plan (ESPP)
• 401(k) with Company Match
• Holiday, Vacation, and Sick Time
• Flexible Spending Accounts (FSA)
• Commute Benefits
• Life and Accident Insurance
• Disability Insurance
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Identity Theft Remediation
• Emergency Travel Assistance

Veeco is an equal opportunity employer.