Senior Technical Project Manager

Key Responsibilities

• Define and manage product scope, roadmap, backlog, priorities, and release plans in alignment with MHEC’s business goals and user needs.
• Understand user value and business value through stakeholder engagement, qualitative and quantitative data analysis, and product performance measures.
• Collect, document, and translate business, user, and technical requirements into actionable tickets, user stories, acceptance criteria, and delivery plans.
• Create and manage prioritized product backlogs, roadmaps, release plans, and sprint-level delivery artifacts.
• Lead technical, business, vendor, and cross-functional teams in delivering high-quality IT solutions aligned with MHEC objectives.
• Support and facilitate Agile delivery practices including backlog refinement, sprint planning, release planning, sprint demos, and prioritization sessions.
• Develop rollout schedules, transition activities, implementation plans, and change management strategies to ensure successful product launches and enhancements.
• Drive adoption of Agile methodologies and best practices across delivery teams; leverage tools such as Jira for backlog and sprint management.
• Track and report on scope, schedule, budget, resources, risks, issues, dependencies, product performance, and delivery progress to leadership and stakeholders.
• Manage vendor relationships to ensure quality deliverables, accountability, and alignment with project and product objectives.
• Lead at least three (3) simultaneous IT projects, ensuring on-time and on-budget delivery with demonstrated outcomes.
• Manage dependencies and interdependencies across workstreams; proactively identify and mitigate risks and issues.
• Develop clear written documentation, executive communications, reports, product artifacts, and oral briefings for a diverse audience including executive leadership, technical teams, and external stakeholders.
• Communicate and manage change across business, technical, vendor, and executive stakeholder groups throughout the product and project lifecycle.
• Brief MHEC leadership on product status, performance metrics, risks, and recommendations on a regular cadence.
• Align products with business processes, technical solutions, stakeholder needs, and operational workflows.
• Ensure all product and project activities comply with applicable laws, regulations, policies, standards, security, privacy, accessibility, and governance requirements.

Education

• Bachelor’s Degree from an accredited college or university in Engineering, Computer Science, Information Systems, or a related discipline is required.
• Master’s Degree in a related field is preferred.
• Current PMP® certification (PMI) is required. PMI-ACP and/or CSM (or industry equivalent) are also required.

Required Experience

• Minimum twelve (12) years of experience in project management.
• Minimum eight (8) years of experience in product delivery, technical project management, product management, or a related technology delivery role.
• Minimum eight (8) years of experience supervising or overseeing IT-related programs or projects.
• Minimum five (5) years of experience managing IT-related projects, including demonstrated leadership on at least three (3) successful projects delivered on time and on budget.
• Minimum five (5) years of experience managing IT-related projects in a financial aid environment.
• Proven experience leading product teams supporting systems in production at a scale consistent with statewide or large institutional programs.
• Experience launching new products, capabilities, enhancements, or modernization initiatives in complex regulated environments.
• Proven track record successfully implementing projects using Agile methodologies.
• Experience with Agile delivery tools such as Jira for backlog, sprint, and release management.
• Strong experience managing scope, schedule, budget, resources, risks, issues, vendors, and quality measures across concurrent workstreams.
• Experience creating and managing prioritized product backlogs, roadmaps, release plans, user stories, and acceptance criteria.
• Strong written and verbal communication skills; ability to present complex technical and program information to non-technical executive audiences.
• Collaborative leadership style with the ability to influence without authority across cross-functional and vendor teams.
• Proficiency in Agile delivery tools (Jira), Microsoft Office Suite, and project reporting platforms.
• Commitment to quality, compliance, and continuous improvement in product and delivery outcomes.

Equal Opportunity Employer

T12 Technologies, LLC is committed to creating a diverse and inclusive environment. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.