Senior Technical Program Manager (TPM)

Key Responsibilities

• Lead large-scale, complex technology programs across multiple teams and workstreams.
• Develop and maintain program roadmaps, delivery plans, milestones, and success metrics.
• Drive execution while balancing scope, schedule, budget, and quality.
• Ensure alignment between business objectives and technology delivery.

Stakeholder Management

• Serve as the primary point of contact for customer and executive stakeholders.
• Build trusted relationships with Directors, VPs, and C-level leaders.
• Facilitate executive reviews, steering committees, and governance forums.
• Communicate program status, risks, dependencies, and decisions effectively.

Risk & Dependency Management

• Proactively identify risks, blockers, and dependencies.
• Develop mitigation strategies and contingency plans.
• Escalate issues appropriately while driving resolution ownership.

Technical Program Delivery

• Partner closely with Engineering, Architecture, Product, Security, and Operations teams.
• Understand technical tradeoffs and facilitate informed decision-making.
• Drive large-scale platform implementations, cloud initiatives, modernization efforts, migrations, integrations, or digital transformation programs.

Governance & Operational Excellence

• Establish and maintain program governance frameworks.
• Drive accountability across internal and external teams.
• Track KPIs, delivery health, financials, and resource utilization.
• Promote continuous improvement and operational maturity.

Team Leadership

• Lead cross-functional teams without direct authority.
• Coach and mentor project managers and delivery leads.
• Foster a culture of ownership, transparency, and execution excellence.

Must-Have Qualifications

• 10+ years of experience in Program Management, Technical Program Management, or Delivery Leadership.
• Proven experience managing enterprise-scale technology programs.
• Strong understanding of software development lifecycle (SDLC), Agile, Scrum, and modern delivery practices.
• Experience managing programs involving cloud technologies, distributed systems, integrations, or platform modernization.
• Demonstrated ability to manage multiple stakeholders across business and technology organizations.
• Exceptional communication, presentation, and executive engagement skills.
• Strong risk management and problem-solving capabilities.
• Experience managing budgets, resource planning, and delivery governance.

Nice-to-Have Qualifications

• Experience working with Fortune 500 organizations.
• Background in consulting, professional services, or managed services environments.
• Experience leading cloud transformation initiatives (AWS, Azure, or GCP).
• Familiarity with enterprise architecture and system design concepts.
• Experience managing globally distributed teams.