Senior Technical Program Manager - Credit & Lending
About the role
Mercury is building Mercury Bank, N.A., a proposed nationally chartered bank focused on serving ambitious businesses. Credit and lending are central to that mission, and as we migrate our charge card and term loan products to the Bank's own balance sheet and build the next generation of lending infrastructure, we need someone who can hold the full program together. The Senior Technical Program Manager for Credit and Lending will own end-to-end delivery of the technology programs that power Mercury's charge card, term loan, and adjacent credit products. You will be the connective tissue between Engineering, Product, Risk, Compliance, Treasury, and Operations: setting strategy for how these programs run, surfacing tradeoffs that unblock leaders, sequencing the critical path, and ensuring that what ships is audit-ready from day one. We are looking for someone who has operated at this level before, in a regulated environment, at scale, with real accountability for outcomes.
Responsibilities
- Own the integrated program plan across all active credit and lending workstreams, covering milestones, dependencies, and critical paths across Engineering, Product, Risk, Compliance, Treasury, and Operations.
- Proactively manage sequencing, resourcing tradeoffs, and escalations; when initiatives are off‑track, identify it first and bring a recommended path forward.
- Ensure Compliance, Treasury, and Operations readiness lands alongside product and regulatory milestones.
- Drive incident learnings back into design, test coverage, and runbooks so each issue improves the underlying system, not just fixes the symptom.