Senior Technical Program Manager

About the role

Join the Industry Solutions Engineering (ISE) team, a global engineering organization that works directly with customers to leverage the latest technologies and address their toughest challenges. We collaborate with customers' engineers to develop cloud-based solutions, working alongside Microsoft product teams, partners, and open-source communities. As a Senior Technical Program Manager, you will drive high-impact engineering projects, transforming customer missions using AI and other cloud-based solutions. You will identify customer scenarios, orchestrate engineering approaches, and develop end-to-end user stories with internal and external stakeholders while fulfilling the Product Owner role.

You will be part of a cross-functional team of software engineers, data scientists, technical program managers, and designers, working side-by-side with strategic customers to build innovative solutions. This role involves working with a variety of technologies, solving business problems, contributing to open source, and collaborating with Microsoft product teams.

Responsibilities

• Partner with Software Engineering, Data Scientists, Designers, and SMEs to design complex technical solutions across feature areas.
• Provide data-driven recommendations to key stakeholders based on identified risks.
• Define success criteria and build relationships to implement multiple feature areas for highly complex cross-functional projects.
• Coordinate and ensure alignment across the business.
• Deliver on roadmaps for multiple feature groups, track project schedules, and drive development of staging and implementation plans.
• Lead governance programs and drive continuous improvements by validating use cases and writing test cases.
• Provide expertise for collecting performance metrics, lead customer support, and define and lead direct customer engagements.
• Embody Microsoft’s culture and values of respect, integrity, and accountability.

Requirements

• Bachelor's Degree AND 4+ years of experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• 2+ years of experience managing cross-functional and/or cross-team projects.
• Microsoft is unable to sponsor a work visa for this role due to the nature of its job duties.

Preferred Qualifications

• Bachelor's Degree AND 8+ years of experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• 6+ years of experience managing cross-functional and/or cross-team projects.
• 1+ year of experience reading and/or writing code (e.g., sample documentation, product demos).

Pay

The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. For specific work locations within the San Francisco Bay area and New York City metropolitan area, the base pay range is USD $160,200 - $261,000 per year. Certain roles may be eligible for benefits and other compensation.