Senior Technical Program Manager
John Hancock · Boston, MA · 1 mo ago
Hybrid$107k/yrFull-time
We need to output HTML fragment with sections: About the role (maybe not needed if content?), Responsibilities, Requirements (maybe combine Required Qualifications), Skills? Benefits, Pay, Schedule. Must include only sections with real specific content.
We need to parse the posting.
Job title: Senior Technical Program Manager (not to be repeated as heading). We'll not include heading for job title.
We need sections:
- About the role: The first paragraph: "John Hancock is seeking an experienced Senior Technical Program Manager to oversee the Retail Long-Term Care (RLTC) re-rate program. This role will involve detailed, hands on work with all phases of the re-rate process. Filing, analysis, build, QA, implementation, and ongoing run for the program. The candidate should have a strong knowledge of re-rate from a non IT and IT perspective. Office location: Boston - USA Work arrangement: Hybrid (3 days in office, 2 days from Home; Remote working option is not available."
We can include that as About the role.
- Responsibilities: bullet list from "Position Responsibilities" lines.
- Requirements: maybe combine Required Qualifications and Preferred Qualifications? The instruction: Use headings for sections like Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can have Requirements (maybe includes required qualifications). Could also have Qualifications (maybe separate required vs preferred). But we should avoid thin sections. Let's decide: Use "Requirements" for required qualifications, and maybe "Preferred Qualifications" as a subsection? But heading must be from list; we could use "Qualifications" for both required and preferred, but we need to differentiate? Could put required under Requirements, preferred under Qualifications. Or combine both under Qualifications. However we have to include only sections with real content. We'll have:
- Responsibilities (list)
- Requirements (list of required qualifications)
- Qualifications (list of preferred qualifications)
- Benefits (list of benefits described)
- Pay (salary range)
- Schedule (work arrangement)
We must not include headings with filler like "commensurate with experience". We have actual content.
Now we need to strip boilerplate: EEO, accommodation, legal, etc. Also remove duplicated lines, navigation, cookie, etc. Also remove application instructions. Also remove "The role being advertised is an existing vacancy." etc. Also remove "About Manulife And John Hancock" maybe considered boilerplate? It's about the company; could be considered substantive? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "About Manulife And John Hancock" is not exactly boilerplate but could be considered company description; maybe we can keep as part of About the role? But we already have About the role; we could incorporate that description there. However the instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep the company description if it's substantive. But we have to decide where to put it. Could be part of About the role section. The About the role currently includes the role description; we could add the company description after that. That seems okay.
We must not repeat job title as heading. Already not.
We must not put Job ID/requisition numbers as headings; none present.
Now we need to format:
About the role
...
ThenResponsibilities
- ... ...
Requirements
- ... ...
Qualifications
- ... ...
Benefits
- ... ...
Pay
Salary range is expected to be between $107,450.00 USD - $199,550.00 USD. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.
ThenSchedule
Office location: Boston - USA. Work arrangement: Hybrid (3 days in office, 2 days from home; Remote working option is not available.
We need to ensure we preserve all substantive information: The responsibilities list: "Lead the RLTC Re-Rate team in their execution of RLTC Rounds/Waves", "Serve as the SME for technical questions and capabilities", "Work with various stakeholders and anticipate future issues", "Role will be asked to interact with senior leaders and provide SME level knowledge in meetings and presentations." We need to keep that exactly. Required qualifications list: "5-10 years of LTC Re-Rate Experience", "Experience with EXL LifePRO Administration System", "Experience with Pega Workflow Systems", "Working knowledge of IT infrastructure", "Working knowledge of IT Development practices", "Working knowledge of IT Quality Engineering practices", "Strong Written/Verbal communication skills required". Preferred qualifications: "Scrum/Agile Practitioner preferred". Benefits: list from paragraph: "Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence." We need to break into list items maybe each benefit category. But we can keep as a paragraph? The instruction: Use- for any list of duties/requirements/benefits. So benefits should be a list. We'll split into items: health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, employee/family assistance plans, retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions), financial education and counseling resources, paid time off program (up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year), full range of statutory leaves of absence.
We could also include "We use data and analytics technologies..." but that's not benefit; it's about data usage; maybe we can omit as it's not benefit. It's more about application process; could be considered boilerplate? It's not EEO but it's about data usage; maybe we should keep? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Data usage statement might be considered legal/privacy; maybe remove. Safer to omit.
Also remove "We use data and analytics technologies..." paragraph.
Also remove "Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify" etc. That's boilerplate.
Also remove "Referenced Salary Location Boston, Massachusetts Working Arrangement Hybrid" maybe duplicate; we already have schedule.
Also remove "If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location." That's application instruction; remove.
Also remove "All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies." etc. Remove.
Also remove "A Human Resources representative will work with applicants who request a reasonable accommodation during the application process." Remove.
Also remove "Manulife is an Equal Opportunity Employer" etc. Remove.
Also remove "To learn more about us, visit https://www.manulife.com/en/about/our-story.html." Might be considered company description; we could keep? It's a link; maybe we can keep as part of About the role? But it's a URL; could be considered navigation? Not exactly. Might be okay to keep but it's a link; we could keep as plain text. However the instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This is not exactly those. It's a link to company story; could be considered navigation? Might be considered boilerplate but not sure. Safer to keep as part of About the role? But we already have About the role; we could incorporate that sentence. However the instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep that sentence. We'll include it in About the role paragraph.
Now we need to ensure we don't include any heading with empty content.
Now produce HTML fragment.
Let's craft:
About the role
John Hancock is seeking an experienced Senior Technical Program Manager to oversee the Retail Long-Term Care (RLTC) re-rate program. This role will involve detailed, hands on work with all phases of the re-rate process. Filing, analysis, build, QA, implementation, and ongoing run for the program. The candidate should have a strong knowledge of re-rate from a non IT and IT perspective. Office location: Boston - USA Work arrangement: Hybrid (3 days in office, 2 days from Home; Remote working option is not available. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Responsibilities
- Lead the RLTC Re-Rate team in their execution of RLTC Rounds/Waves
- Serve as the SME for technical questions and capabilities
- Work with various stakeholders and anticipate future issues
- Role will be asked to interact with senior leaders and provide SME level knowledge in meetings and presentations
Requirements
- 5-10 years of LTC Re-Rate Experience
- Experience with EXL LifePRO Administration System
- Experience with Pega Workflow Systems
- Working knowledge of IT infrastructure
- Working knowledge of IT Development practices
- Working knowledge of IT Quality Engineering practices
- Strong Written/Verbal communication skills required
Qualifications
- Scrum/Agile Practitioner preferred
Benefits
- Health insurance
- Dental insurance
- Mental health coverage
- Vision insurance
- Short- and long-term disability
- Life and AD&D insurance coverage
- Adoption/surrogacy and wellness benefits
- Employee/family assistance plans
- Retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)
- Financial education and counseling resources
- Paid time off program (up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year)
- Full range of statutory leaves of absence
Pay
Salary range is expected to be between $107,450.00 USD - $199,550.00 USD. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on