Senior Technical Program Manager

About Us

Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K's portfolio of world-class games across multiple platforms include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, and HB Studios. Our portfolio spans sports, shooters, action, role-playing, strategy, casual, and family entertainment, featuring critically-acclaimed franchises such as NBA 2K, BioShock, Borderlands, Sid Meier's Civilization, and XCOM. At 2K, we pride ourselves on creating an inclusive work environment and are dedicated to diversity and inclusion.

About the Role

2K Publishing Tech delivers innovative solutions to our studios and supports all of their technology needs to ensure they can focus on building incredible games. The Senior Technical Program Manager will apply their experience across project and program management, change management, process documentation, business requirements definition, and driving consensus with stakeholders. This role requires strong interpersonal and organizational skills to navigate our complex and fast-paced environment.

Responsibilities

• Lead technology engagement with selected 2K studios to facilitate adoption of shared services and platforms.
• Advocate on behalf of studios for new features and capabilities.
• Communicate updates related to requested feature integration.
• Liaise between multiple 2K departments, including Studios, Analytics, Global Services, Commercial, and Marketing, to ensure holistic requirements are met.
• Establish, maintain, and drive delivery against multiple program and project schedules.
• Track all projects/programs in your purview.
• Partner with the team to establish development timelines, forecasting, and scoping tasks.
• Delegate work to Scrum Masters, other Technical Program Managers, and Technical Project Coordinators as needed.
• Partner with IT leads to identify, document, and communicate project/program scope, schedule, risks, and issues.
• Establish and drive successful studio deployments by reviewing test plans and scheduling demos.
• Proactively identify, track, and drive resolution of blocking issues and non-engineering action items.
• Establish, maintain, and drive consumption of high-level project status dashboards and reporting for each assigned studio.
• Establish and lead regular partner syncs.
• Transition projects into run state and handoff to appropriate teams.

Qualifications

• 5+ years in technical program management, technical production, or engineering leadership, ideally including game development and live-service operations.
• Hands-on infrastructure experience across on-premise and cloud environments.
• Video game development knowledge; shipped one or two AAA titles a plus.
• Demonstrated end-to-end program ownership, from inception through launch to run-state.
• Proven ability to influence department leaders and drive consensus up, down, and across organizational lines.
• Agile experience a plus.
• Experience with Jira, Confluence, and Google Suite.

Skills

• Passion for technology and empowering studios to create incredible game experiences.
• Ability to bring organization to fast-paced environments with minimal disruption.
• Interest in applying technology to video game backend services, digital sales, marketing, and distribution.
• Excellence in communication across all mediums.