Senior Technical Product Owner

Concentrix · Olympia, WA · 2 days ago

On-siteMarketing$92k–$126k/yrFull-time

We're Concentrix—the intelligent transformation partner. Solution-focused, tech-powered, intelligence-fueled. Concentrix is the global technology and services leader that powers the world’s best brands, today and into the future. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with.

The Concentrix Technical Products and Services team drives the company’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will collaborate with top talent to deliver strategic consulting, design, advisory services, market research, and contact center analytics that improve outcomes and value for our clients.

Location: US-Washington (Preferred) or Texas (On-site)

About the Role

The Technical Product Owner (TPO) defines, prioritizes, and delivers technical product capabilities that align with business goals and engineering realities. This role sits at the intersection of product strategy and technical execution, ensuring development teams have clear, actionable requirements and stakeholders understand the technical implications of product decisions. The TPO owns the product backlog, drives the roadmap, and collaborates closely with engineering, architecture, DevOps, and business partners.

Responsibilities

Product Strategy & Roadmap
- Translate business objectives and technical constraints into a clear, actionable product roadmap.
- Partner with engineering leads and architects to define long-term technical direction, including modernization, scalability, and performance initiatives.
- Identify opportunities for automation, platform improvements, and technical debt reduction.
Backlog Ownership
- Create, refine, and prioritize user stories, technical stories, and epics.
- Ensure backlog items include clear acceptance criteria, dependencies, and measurable outcomes.
- Balance feature delivery with technical health, security, and infrastructure needs.
Technical Requirements & Architecture Alignment
- Work with architects to ensure product decisions align with enterprise architecture standards.
- Break down complex technical concepts into understandable requirements for stakeholders.
- Support API design, data modeling, integration patterns, and system workflows.
Cross-Functional Collaboration
- Serve as the primary liaison between engineering teams and business stakeholders.
- Facilitate sprint planning, backlog grooming, and release planning.
- Communicate progress, risks, and technical trade-offs to leadership.
Delivery & Execution
- Ensure development teams have clarity on priorities and requirements.
- Validate completed work against acceptance criteria and product goals.
- Monitor product performance, reliability, and operational metrics to inform future improvements.
Governance & Compliance
- Ensure product features meet security, compliance, and regulatory requirements.
- Partner with DevOps/SRE teams to support CI/CD pipelines, observability, and operational readiness.

Requirements

3–7 years of experience as a Product Owner, Business Analyst, or Technical Program Manager.
Strong understanding of software engineering concepts (APIs, microservices, cloud infrastructure, data flows).
Hands-on experience working in Agile/Scrum environments.
Ability to translate complex technical topics into clear business language.
Proficiency with backlog management tools (Jira, Azure DevOps, etc.).

Preferred Qualifications

Experience with cloud platforms (AWS, Azure, GCP).
Familiarity with DevOps practices (CI/CD, IaC, monitoring, incident management).
Background in software development or systems engineering.
Experience with distributed systems, event-driven architectures, or containerization (Docker, Kubernetes).
Product experience in high-scale or mission-critical environments.

Pay

The base salary for this position is $92,250–$125,964 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.

Benefits

Medical, dental, and vision insurance.
Comprehensive employee assistance program.
401(k) retirement plan.
Paid time off and holidays.
Paid learning days.