Senior Technical Product Manager (Patient Engagement Experimentation), Remote

About the role

The Senior Technical Product Manager will own the test-and-learn infrastructure that determines what works across our outreach modalities, improve our approach to rapid experimentation cycles, and then apply those insights to continuously optimize our growing portfolio of agentic AI outreach. This role ensures that Aledade creates a high-quality product with the ability to scale.

Responsibilities

• Partner with business owners to cultivate a shared vision for the problem space, constraints, priorities and ideal end state, and be able to articulate and advocate for this perspective.
• Ongoing optimization of live user workflows and capabilities including monitoring of key metrics & user feedback.
• Work with internal teams and end users to develop a deep understanding of requirements, perform thoughtful solution design, use data to test hypotheses, and support teams throughout execution.
• Create detailed user stories for new features, capturing detailed descriptions of business rationale, requirements, and success criteria that are defined by measurable outcomes.
• Develop short- and long-term roadmaps that deliver maximum value with minimum risk and assume ongoing iteration.

Requirements

• 8+ years of product management experience in technology, technology-enabled services industry, or a SaaS product.
• 5+ years managing A/B testing programs in patient/consumer engagement, preferably in healthcare or digital health.
• Experience optimizing agentic AI or conversational AI performance (prompt engineering, dialogue optimization, voice/SMS agent tuning).
• Proven track record managing high-velocity test programs (10+ concurrent tests, weekly launch cadence).
• Strong analytical fluency: experimental design, power calculations, statistical interpretation, and ability to partner effectively with data science/analytics teams.
• Expertise in multi-channel orchestration and patient journey optimization.
• Power user proficiency with A/B testing platforms (e.g., Optimizely, Braze) and analytics tools (e.g., Amplitude, Mixpanel).
• Experience using data and primary research to inform solution design and build internal business understanding.
• Experience with and understanding of the software development lifecycle and software development methodologies. Preferably experience with Agile / Scrum teams.
• Product development experience in the context of the development of a healthcare technology product.
• Excellent organizational and communication skills with an emphasis on problem-solving and building subject matter expertise.
• Intermediate understanding of EHR data integration and applicable data standards (e.g. FHIR).
• Knowledge of SQL, ideally with PostgreSQL experience.
• Knowledge of healthcare administrative and clinical data sets, including demographic, financial and clinical data. Basic understanding of healthcare administrative or clinical workflows for inpatient, ambulatory or ancillary services.

Qualifications

• Sitting for prolonged periods of time.
• Extensive use of computers and keyboard.
• Occasional walking and lifting may be required.

Skills

• Deep A/B testing expertise across multi-channel outreach (SMS, phone, mail, email).
• Hands-on experience optimizing agentic AI solutions for voice and text-based patient communication.

Benefits

Flexible work schedules and the ability to work remotely are available for many roles. Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners. Robust time-off plan (21 days of PTO in your first year). Two paid volunteer days and 11 paid holidays. 12 weeks paid parental leave for all new parents. Six weeks paid sabbatical after six years of service. Educational Assistant Program and Clinical Employee Reimbursement Program. 401(k) with up to 4% match. Stock options.

Pay

TBD

Schedule

Remote or in-person in Bethesda, MD