Senior Technical Manager - Remote or Hybrid in MN or DC

Primary Responsibilities

• Lead and manage multiple engineering and cross-functional teams across large-scale transformation and modernization programs
• Drive full Software Development Life Cycle (SDLC) execution from requirements definition through production support
• Lead complex enterprise-wide transformation initiatives including re-engineering, automation, and digital modernization
• Establish delivery models across Agile and Waterfall methodologies, ensuring on-time and high-quality outcomes
• Build and mentor high-performing teams; manage capacity planning, resourcing, and performance
• Provide solution architecture for end-to-end healthcare processes across: Member Eligibility, Claims (837/835), Enrollment (834), Provider Maintenance, Encounters
• Drive front-to-back transformation of disjoint systems into integrated platforms
• Lead architecture decisions, design standards, and implementation of modern technologies
• Champion automation-first mindset, AI-driven solutions, and reusable components
• Partner with business stakeholders, product owners, and senior leadership to define and deliver business outcomes
• Manage client communications, commercial documentation, and engagement planning
• Act as SME/Product Owner for healthcare systems including Membership, Provider, Claims, and Authorization
• Influence decision-making at executive levels and across cross-functional teams

Core Competencies

• Solid analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• Deep technical acumen with passion for modern technologies (AI, automation, cloud)
• Ability to lead complex transformations with business and technical alignment
• Customer-focused mindset with commitment to quality and innovation

Required Qualifications

• 10+ years of experience in software engineering, technology delivery, and program management
• 8+ years of experience with a combination of technical skills & platforms in Healthcare Systems, Cloud & Data, Development Tools, Integration and Monitoring & Ops experience
• Proven experience leading large-scale transformation and automation AI initiatives in a global delivery models
• Domain experience Commercial Healthcare, Medicaid, and Medicare lines of business
• Salesforce implementations including architecture, development, and support
• Solid background in Agile (Scrum, SAFe) and DevOps practices
• Prior Management experience with HR accountabilities

Preferred Qualifications

• Cloud: Certified Salesforce Sales Cloud, Service Cloud, Experience Cloud
• Data: Azure, Databricks, Snowflake, Spark, Unity Catalog
• Development & Tools: Python, SQL, Visual Studio Code, GitHub, Jenkins, Apex, Triggers, Lightning (Aura, LWC)
• Integration: SOAP & REST APIs, custom interfaces, EDI processing
• Monitoring & Ops: Splunk, CI/CD pipelines

Pay

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

Application Deadline

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected.