Senior Technical Lead, Microsoft Dynamics 365 F&O - Atlanta, GA

About the role

As the Senior Technical Lead for Microsoft Dynamics 365 F&O, you will serve as the in-house platform expert and a critical member of the Enterprise Applications team. This role represents the senior technical voice for F&O at Cortland, with ownership across how the platform is configured, extended, integrated and operated on day-to-day basis, while working closely with the Director of Enterprise Applications and VP on architectural direction.

Responsibilities

• Serve as the in-house platform expert and a critical member of the Enterprise Applications team.
• Own the ongoing health of the F&O environment (change management, security model, workflow integrity, and configuration coherence).
• Support resolution of complex F&O issues, bringing platform expertise to diagnose root causes and recommend solutions.
• Provide expert input on design questions raised by Product Managers, implementation partners, or finance stakeholders, giving clear, well-grounded recommendations.
• Assess enhancement requests and change proposals against the existing F&O configuration to identify downstream impacts, risks, and the most effective approach to delivery.
• Act as the F&O subject matter expert for all integration workstreams.
• Design and execute functional test scenarios for F&O configuration changes and enhancements, ensuring test coverage reflects the complexity of the underlying design.
• Partner with the EA team's QA function using TestRail to manage test cases and track release quality.
• Evaluate Copilot for Finance and embedded D365 AI features for Cortland fit, identifying where they are genuinely useful and where they are not.
• Contribute to the EA team's AI Tooling Governance function, helping define guardrails for what AI capabilities get access to F&O data and how.

Qualifications

• Deep, hands-on experience with Microsoft Dynamics 365 Finance & Operations: you have worked in the system extensively and understand how it behaves, not just what it is supposed to do.
• Strong working knowledge across core F&O finance modules: General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash & Bank Management, and Financial Reporting.
• Experience contributing to integration design as the F&O subject matter expert, understanding F&O data entities, OData APIs, and how data moves in and out of the platform.
• Strong working knowledge of modern F&O extension patterns: Business Events, Dataverse virtual entities and dual-write, Power Platform integration, and OData APIs, with judgment on when to extend in-platform versus externalize.
• The ability to form and communicate clear, well-reasoned positions on design questions; this role requires opinions, not just options.
• Experience working in a structured delivery environment alongside Product Managers, implementation partners, and technical integration teams.
• Strong attention to detail, particularly around configuration documentation, field mapping, and the downstream consequences of design decisions.
• Able to read X++ and reason about extension patterns (chain-of-command, event handlers, table extensions) well enough to review partner- or developer-delivered code for quality and upgrade safety.