Senior Technical Claims Specialist, Energy Complex

Fortune 100 stability with front-line impact! Be the calm in someone's chaos as a Senior Technical Claims Specialist on Liberty Mutual’s Complex Energy Team. This role manages commercial third-party bodily injury and property damage claims for energy accounts across all 50 states, including litigation and high-dollar exposures.

Schedule

This role offers a limited return-to-office schedule — just two days per month — and only if you reside within 50 miles of one of the following offices: Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Chandler, AZ; or Weatogue, CT. If you don't live near one of these locations, this is a fully remote role. (Policy subject to change.)

About the role

Take ownership of technically complex, high-exposure Energy claims from first notice through resolution. You’ll be the trusted subject matter expert on matters that demand advanced coverage analysis, strategy, and litigation management. Influence outcomes on high-profile matters (operators, contractors, utilities, midstream/downstream, power generation, pipelines) and work cross-functionally with underwriting, reinsurance, in-house counsel, and outside defense teams. Use your deep technical knowledge — energy operations, catastrophic loss dynamics, multi-party liability, third-party property damage, bodily injury, and coverage nuances — to shape claims strategy, control cost, and protect our insureds and the company.

Responsibilities

• Lead full lifecycle handling of complex Commercial Energy claims: conduct coverage analysis, supervise investigation, determine liability, set and adjust reserves, and negotiate or litigate settlements.
• Act as the claim owner with authority to authorize payments, approve reserving strategy, and recommend or execute claim denials when warranted.
• Review and drive response to complaint, suit documentation, discovery, expert reports, and technical files; develop litigation plans and settlement strategies.
• Assemble and manage the appropriate internal and external teams (Home Office Legal, Defense Counsel, technical experts, Home Office Claims, underwriting, reinsurance) based on loss dynamics and allegation exposure.
• Oversee selection, engagement, and oversight of outside Counsel and technical experts.
• Serve as subject matter expert for complex coverage and energy-specific issues; advise claims leadership on policy wording implications, emerging legal trends, and potential changes to claims practices or training needs.
• Mentor less experienced claims examiners; provide guidance on technical investigations, negotiation, strategy, and litigation handling.
• Maintain confidentiality and integrity of financial and claims file information; comply with company policies, regulatory requirements, and security standards.
• Participate in special projects (e.g., claims process improvement, litigation strategy initiatives, cross-functional task forces).

Requirements

• Bachelor’s degree or equivalent experience.
• 5–7+ years of progressively complex Commercial Casualty claims experience, emphasizing litigated Commercial General Liability/Auto and/or Energy claims involving oil & gas, power generation, renewable energy, and/or energy-adjacent contractors.
• Demonstrated expertise managing Energy-specific litigation, including upstream, midstream, and downstream exposures such as well blowouts, pipeline incidents, refinery operations, energy construction, transportation, catastrophic injury, and multi-party losses.
• Demonstrated strength in litigation management, including oversight of defense counsel, evaluation of pleadings and motion practice, development of discovery and deposition strategy, and participation in mediations, arbitrations, and trials.
• Advanced proficiency in coverage analysis within a litigation context, including interpretation of complex policy language, reservations of rights, coverage defenses, indemnity, and additional insured disputes.
• Strong experience setting and managing high-exposure indemnity and expense reserves aligned with litigation strategy and evolving case posture.
• Proven ability to assess liability, causation, damages, and venue risk, and to develop effective resolution strategies for contested, multi-party, or catastrophic claims.
• In-depth knowledge of the insurance legal and regulatory environment, with the ability to apply sound judgment to nuanced legal issues and emerging case law.
• Track record of independently managing a litigation-heavy claim portfolio, balancing strategic risk, financial stewardship, and timely resolution.
• Highly effective communicator with the ability to influence attorneys, internal legal partners, underwriting, reinsurance, and leadership through clear analysis and recommendations.
• Experience handling moderate to highly complex Energy and/or Commercial General Liability/Auto litigation — including catastrophic injury or contractor-related losses — strongly preferred.
• All lines Adjuster License required.

Pay

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications, and location. The full salary range reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Benefits

Liberty Mutual offers a comprehensive benefits package designed to support your life and well-being. Benefits include workplace flexibility, professional development opportunities, and a variety of programs through Employee Resource Groups. To learn more about our benefit offerings, visit Liberty Mutual Benefits.