Senior Technical Claims Specialist, Energy Complex

About the role

Join our dynamic team at Liberty Mutual! We are seeking a talented individual to join our [Specific Role] team. This position offers a competitive salary, flexible work arrangements, and a commitment to continuous improvement and innovation.

Responsibilities

• Develop and implement strategies to enhance customer satisfaction.
• Collaborate with cross-functional teams to resolve complex issues efficiently.
• Conduct regular reviews and provide feedback to improve processes and services.
• Stay updated with industry trends and regulatory changes to ensure compliance.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum 3 years of relevant experience in a customer service or sales role.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.

Qualifications

• Proven ability to handle high-pressure situations calmly and effectively.
• Experience with CRM systems is a plus.
• Passionate about delivering exceptional customer experiences.

Skills

• Customer Service
• Sales
• Problem Solving
• Communication
• CRM Systems

Benefits

• Comprehensive health, dental, and vision coverage.
• Paid holidays, vacation days, and sick leave.
• Flexible work arrangements.
• Continuous learning opportunities through training and development programs.

Pay

Commensurate with experience and qualifications.

Schedule

Full-time, Monday through Friday, 8:00 AM - 5:00 PM.