Senior Technical Architect

About the role

Salesforce Professional Services is seeking a Senior Technical Architect to serve as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex enterprise customers. Key responsibilities include:

• Serve as a trusted advisor to the client
• Identify and lead internal strategic initiatives to grow the consulting practice
• Guide customers and colleagues in rationalizing and deploying emerging technologies
• Work collaboratively and have strong communications skills, especially in teaching complex concepts
• Manage customer expectations and negotiate solutions to complex problems
• Review and correct project/program direction, approach, and key artifacts
• Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform

Responsibilities

Here are some salient responsibilities the role entails:

• Serve as a trusted advisor to the client
• Identify and lead internal strategic initiatives to grow the consulting practice
• Guide customers and colleagues in rationalizing and deploying emerging technologies
• Work collaboratively and have strong communications skills, especially in teaching complex concepts
• Manage customer expectations and negotiate solutions to complex problems
• Review and correct project/program direction, approach, and key artifacts
• Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform

Requirements

• 8+ years enterprise architecture or consulting experience
• 4+ years of experience leading Salesforce Core Projects
• Strong application design skills combined with strong data, integration, and security architecture skills
• Strong presentation skills, able to effectively present and defend a point of view to a variety of audiences
• Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
• Strong communication skills, both written and verbal, able to effectively develop materials that are appropriate for the audience
• A great listener with the ability to communicate with people in diverse roles
• Prioritize and manage risk areas and commit to seeing an issue through to complete resolution
• Proven ability to analyze, design, and optimize business processes via technology and integration
• Resourceful and innovative thinker who can work through and solve problems
• Strong experience in Integration concepts, designs and patterns

Qualifications

• Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline
• Equivalent demonstrable work experience in lieu of a degree
• Application design and development background
• Ability to convey and convince customers of best practices at various levels within a large organization
• Travel may be required and varies depending on the client requirements
• Strong Enterprise Architecture background would be favorable
• Salesforce Certified Technical Architect (CTA) or multiple Salesforce Architecture certifications
• Experience in Consumer Goods Cloud, Consumer Goods Retail Execution / Trade Promotion Management, and general Consumer Goods industry

Preferred Qualifications

• Leadership: Self-aware; proficient at building strong relationships
• Thought Leader: Strong point of view and executive presence; confident, but not arrogant; a great storyteller
• Experience with AI-powered development tools (e.g., GitHub Copilot, Cursor, Agentforce for Developers)
• Experience leading a technical team or workstream, with a passion for mentoring and developing talent
• Ability to build and maintain key relationships with C-level executives, senior technology leaders, and key decision-makers
• Experience defining and delivering enterprise applications on the Salesforce Platform

Benefits

At Salesforce, we offer a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.