Senior Technical Analyst

About the role

Support configuration, build, validation, release, and operational activities for the Agilent OpenLab CDS 2.x platform. Responsible for deployment resources, Agilent Instrument Controllers (AICs), troubleshooting, and post-release support.

Responsibilities

• Support OL CDS platform architecture design.
• Request and configure AWS cloud resources.
• Manage daily activities of OL CDS deployment resources.
• Provide point-of-contact and technical support for:
• Agilent Instrument Controllers (AICs)
• PCS image build and use
• AIC/PCS deployment troubleshooting
• Instrument connection troubleshooting
• Coordinate with project teams to support AIC migration activities.
• Author and execute test scripts and maintain SDLC documentation.
• Participate in project meetings and collaborate with core and extended teams.

Requirements

• Microsoft and AWS infrastructure/services experience.
• 5+ years supporting Agilent OpenLab CDS 2.x platforms.
• Strong understanding of Chromatography Data Systems (CDS) supporting pharmaceutical R&D environments.
• Experience leading or supervising small teams.
• Experience in regulated environments.
• Experience developing IQ/OQ test cases and supporting UAT.
• Strong communication and stakeholder management skills.
• Ability to travel to Rahway and West Point for onsite work.

Preferred Skills

• IQ/OQ documentation and training material development.
• Experience with: Confluence/ Jira/ Xray/Vera/ ServiceNow