Senior Talent Partner, AI and Tech

Responsibilities

• Own and drive the end-to-end recruitment process for senior and critical Engineering roles across North America, Latin America, and other regions, as required.
• There will be a focus on: AI/ML Principal Engineers, Platform Architects, and Product Management roles.
• Drive and execute priority talent acquisition projects. This will include a range of initiatives including but not limited to: establishing localized employer branding in LATAM hubs and designing standardized technical assessment frameworks.
• Conduct proactive research and talent mapping in competitive markets. Provide engineering leaders with real-time insights on competitor layoffs, talent migration patterns, and salary shifts to guide our approach to hiring in the market.
• Continuously evaluate and optimize Medallia's recruiting processes. Participate in testing and integration of productivity tools, automated sourcing copilots, and AI-assisted workflows to drive sourcing efficiency.
• Manage and orchestrate complex offer negotiations in alignment with Medallia’s global policies.
• Champion data-driven recruiting by utilizing our ATS (iCIMS) and reporting tools to present pipeline metrics, hiring velocity, and bottleneck analyses directly to leaders at all levels.

Qualifications

• 7+ years of tech recruitment experience within the Technology/SaaS industry.
• A clear track record of success hiring core and specialized engineering talent (AI, ML, Backend, Distributed Systems, Cloud/Platform, Data, DevOps) and product managers.
• 3+ years of stakeholder management experience with senior and executive leaders in engineering and/or product.
• Demonstrated experience with iCIMS or other enterprise-grade ATS, with active exposure to AI-assisted sourcing platforms or productivity tools.
• Experience piloting or configuring advanced AI recruiting workflows (e.g., customized LLM-driven outreach, automated screening architectures, or advanced database queries).
• Ability to influence, challenge and align upper-level R&D management.
• Expertise in LATAM labor laws, tax compliance strategies (local payroll vs. independent contractors), and employee retention trends.