Senior Systems Engineer

Who we are looking for

The Senior Systems Engineer designs, implements, secures, and supports enterprise IT systems across a multi-site manufacturing environment. This is a hands-on senior role requiring deep technical expertise, strong operational ownership, and effective partnership with business and technical teams.

What you get to do!

• Escalation Support & Availability
• Own and resolve Tier 3 incidents involving hardware, software, identity, endpoints, and infrastructure.
• Monitor system health, diagnose root causes, and implement permanent fixes to maintain uptime.
• Serve as the final resolution point for complex, high-impact technical issues.
• Enterprise Projects & Architecture
• Lead end-to-end delivery of enterprise initiatives, including system migrations, new implementations, upgrades, and modernization efforts.
• Design, configure, upgrade, manage, and solve systems across on-premises, hybrid, and cloud environments.
• Partner with collaborators to gather requirements, design solutions, implement changes, document outcomes, and complete operational handoff.
• Establish and enhance standard processes for system design, testing, implementation, security, and operational support.
• Cloud, Identity & Collaboration
• Design and support solutions across Microsoft Azure, AWS, and Microsoft 365 within hybrid and multi-cloud environments.
• Administer Microsoft Entra ID, including Conditional Access, Privileged Identity Management (PIM), identity governance, and MFA.
• Support Microsoft 365 collaboration and productivity services including Teams, SharePoint Online, Exchange Online, Intune, and Defender.
• Integrate identity and access controls across Azure, AWS, and on-premises environments, supporting secure authentication, authorization, and least-privilege access.
• Lead cloud and collaboration migrations, including on-premises to cloud, tenant-to-tenant, and post-acquisition integrations.
• Endpoint, Server & Core Infrastructure
• Administer and support Windows 10 and Windows 11 enterprise endpoint environments, including mixed or partially migrated deployments.
• Design, monitor and support Windows Server environments up to and including Windows Server 2022.
• Support Active Directory, DNS, DHCP, certificates, and core identity services.
• Administer virtualization platforms including VMware and Hyper-V.
• Hybrid, Multi-Environment Architecture
• Design and support hybrid architectures spanning on-premises infrastructure and cloud platforms.
• Work within multi-forest Active Directory, multi-tenant Microsoft 365, and multi-cloud environments (Azure, AWS, VMware).
• Partner with software development and digital teams to ensure infrastructure enables secure, scalable solutions.
• Networking & Security
• Design and support network infrastructure including firewalls, VLANs, VPNs, routing, switching, and access points.
• Administer and support Fortinet network and security equipment.
• Implement security-first architectures aligned with Zero Trust principles.
• Support regulated environments including Microsoft 365 GCC High, Azure Government, and AWS GovCloud.
• Participate in environments where FedRAMP and other regulatory requirements may apply.
• Automation, Documentation & Leadership
• Drive automation and scripting to improve reliability and reduce manual effort.
• Create and maintain Standard Operating Procedures (SOPs), knowledge base articles, and fixing guides.
• Provide clear ticket communication and technical guidance to collaborators.
• Mentor and support other IT and technology teams across the organization.

What you bring to the Team

• Required
• Bachelor’s degree in Information Technology or related field, or equivalent experience.
• 7+ years delivering enterprise IT solutions end-to-end.
• 7+ years diagnosing and resolving complex IT issues.
• 5+ years of hands-on experience managing Microsoft Azure environments.
• Hands-on experience supporting Windows 10 and Windows 11 enterprise environments, including upgrade planning and mixed deployments.
• Experience handling Windows Server environments up to Server 2022.
• Deep experience with Microsoft 365, including Entra ID, Teams, SharePoint, Intune, Defender, and Exchange.
• Strong experience with Active Directory, DNS, DHCP, certificates, and hybrid identity.
• Experience designing and supporting hybrid, multi-forest, multi-tenant, and multi-cloud architectures.
• Hands-on experience supporting regulated government cloud environments, including Microsoft 365 GCC High, Azure Government, AWS GovCloud, and environments aligned to FedRAMP and/or ITAR requirements
• Strong written and verbal communication skills with the ability to document clearly.
• Strong experience in prioritizing leading competing workstreams.
• Preferred
• Experience with Fortinet networking and security equipment.
• Exposure to OT networking in manufacturing environments.
• Familiarity with ITIL processes.
• Exposure to CAD systems such as SolidWorks.