Senior Systems Consultant – Platform Services

About the role

At NCCI, we are looking for a Senior Systems Consultant to join our Platform Engineering team. This role contributes to the architecture, design, and implementation of scalable, secure, and cost-effective infrastructure solutions across our hybrid cloud environments.

Responsibilities

• Provide architectural guidance and technical expertise in the design and implementation of enterprise infrastructure solutions across Linux, Kubernetes, virtualization, storage, backup, disaster recovery, security, and automation platforms
• Collaborate with cross-functional teams to design and implement Infrastructure as Code solutions, with an emphasis on Terraform-based provisioning, reusable modules, and standardized automation patterns
• Translate strategic architecture and conceptual designs into actionable implementation plans and guide teams through execution across environments
• Provide technical leadership for complex infrastructure initiatives, ensuring solutions align with enterprise standards, best practices, security expectations, and operational support models
• Evaluate new technologies and recommend platforms, patterns, and solutions that improve scalability, resiliency, efficiency, and long-term maintainability
• Partner with cross-functional teams to design, implement, and support modern platform capabilities for application and infrastructure services
• Assess risk, troubleshoot complex technical issues, and develop sustainable resolution strategies for critical production systems and large-scale infrastructure changes
• Establish and promote standards, blueprints, roadmaps, and best practices for platform architecture, automation, documentation, and operational excellence
• Stay current on emerging technologies, DevOps practices, cloud capabilities, and infrastructure automation trends to continuously evolve the hybrid cloud ecosystem

Requirements

• Bachelor’s Degree or additional related work experience in IT infrastructure
• 10+ years of broad IT infrastructure experience in medium to large enterprise environments
• Proven ability to lead large, complex technical projects and guide cross-functional teams through architecture and implementation decisions
• Excellent analytical, troubleshooting, communication, collaboration skills
• Ability to present new concepts and designs to all levels of partners
• Ability to work in a 24x7 support environment as required
• Expert knowledge in:
• Red Hat, Ubuntu, CentOS installation, administration, and debugging, infrastructure design and platform engineering
• Designing, building, and maintaining Infrastructure as Code solutions using Terraform, along with related automation and scripting tools
• Configuration management and automation using Ansible
• CI/CD practices, source control, and modern infrastructure delivery models
• DevOps and Container technologies (Docker, Kubernetes, Gitlab, Kafka)
• Cloud platforms, specifically OCI, Azure and hybrid infrastructure environments
• Change management, disaster recovery, and security best practices for infrastructure platforms

Preferred Skills And Experience

• Bachelor’s Degree in Computer Science or related field
• Relevant certifications such as HashiCorp Terraform Associate, Red Hat, Kubernetes, or Cloud certifications

What You'll Receive

• Work for the leader in workers compensation information providing data, insights, and tools for almost 1,000 insurance companies with over 100 years of experience
• Competitive starting base salary plus a targeted annual performance bonus
• Wonderful team of dynamic people to work with who are fun, caring, and friendly
• A positive work environment and culture, which celebrates success and honors each other’s contributions to the team
• Fantastic benefits package