Senior Systems Analyst (Resolute Physician Billing & Claims)

Job Duties & Responsibilities

• System Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy.
  • Create and maintain specifications, decision logs, and design documents for clear traceability and change control.
  • Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives.
• Application Build, Configuration and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design.
  • Maintain environment parity and adhere to change management and build naming conventions.
  • Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence.
  • Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades.
  • Manage service requests and incidents in a timely manner; meet SLAs through robust triage and root-cause analysis.
• Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows.
  • Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs.

Skills & Requirements

• Required: H.S. Diploma or GED, 9 years' experience in hospital information systems selection, implementation, and support.
• Preferred: Bachelor’s degree in computer science, business administration, healthcare administration or another related field, Epic certification.
• Specialized Knowledge: Highly preferred: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience).
• Strong Requirements Gathering, Workflow Design, And Testing Skills.
• Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation.
• Proven track record of managing complex projects and leading cross-functional teams.
• Preferred: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., Resolute Professional Billing Claims and Remittance Administration, Resolute Professional Billing Administration).

About Us

Texas Children’s has been leading the charge in patient care, education, and research to accelerate health care for children and women around the world since 1954. We are consistently ranked as the best children’s hospital in Texas and among the top in the nation by U.S. News & World Report. We have a comprehensive health care network including our primary hospital in the Texas Medical Center, the Jan and Dan Duncan Neurological Research Institute, Texas Children’s Hospital West Campus, Texas Children’s Hospital The Woodlands, and Texas Children’s Hospital North Austin. We also have Texas Children’s Health Plan, the nation’s first HMO focused on children, and Texas Children’s Pediatrics, the largest pediatric primary care network in the country. We are proud to be an equal opportunity employer committed to diversity and inclusion.