Senior Systems Analyst

About the role

CGS is seeking a Senior Systems Analyst to support a wide-ranging technical support initiative for a large Federal agency. The ideal candidate will have significant Relativity experience, including the creation of ARMs (Archive/Restore/Move), and must demonstrate substantial, hands-on, successful experience in actually doing the work on the systems being used.

Responsibilities

• Develop, manage, and document a workflow process to identify, archive, and delete materials according to the requisite destruction/deletion policy and in accordance with Division, Department, and NARA instruction/policy.
• Consult with COR, Government Case Managers, and trial attorneys as to system requirements and proposed technical approach to IT needs.
• Determine system and project requirements based on information gathered from consultations.
• Design the entire system to meet defined requirements.
• Perform systems evaluations and make presentations of findings, recommendations, and specifications in formal reports and in oral presentations.
• Direct and supervise personnel assigned to perform on-task orders, ensuring conformance to work standards and adherence to technical design.
• Ensure successful completion of work, timeliness of deliverables, and quality control.
• Prepare system/technical documentation.
• Work under the configuration management plan and perform and supervise the technical aspects of the tasks.
• Organize and conduct user training sessions on systems developed.
• Prepare training material and training manuals on systems developed.

Requirements

• Significant Relativity experience including the creation of ARMs (Archive/Restore/Move).
• Must be able to create and refine Relativity ARM workflows and standard operating procedures.
• Must demonstrate substantial, hands-on, successful experience in actually doing the work on the systems being used, usually at least five years of such experience.
• Broad knowledge of the Government's IT environments, including office automation networks, and PC and server-based databases and applications.
• Experience in a litigation support environment is extremely helpful.
• Excellent oral and written communication skills are required.
• Supervisory experience is very strongly preferred.
• The ability to lead a technical team, and to give it direction, will be very important, as will the demonstrated ability to analyze the attorneys' needs and to design and implement a whole system solution responsive to those needs.

Qualifications

• Relativity Certified Administrator or Relativity Infrastructure Specialist certification is strongly preferred.

Benefits

Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

We are an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We offer a comprehensive benefits package including:

• Health, Dental, and Vision
• Life Insurance
• 401(k)
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays