Senior Systems Administrator - Fulltime
Biltmore · Asheville, NC · 5 days ago
On-siteInformation TechnologyFull-time
About the role
The Senior Systems Administrator leads a small team responsible for managing and maintaining a Microsoft infrastructure in a mostly VMware virtual environment including, but not limited to: operating systems, Exchange email infrastructure, patching, and backups; as well as assisting leadership on projects as needed.
Responsibilities
- Prepare, maintain, and uphold procedures for logging, reporting, and statistically monitoring server performance.
- Accurately document instances of hardware failure, repair, installation, and removal.
- Purchase and install new standardized server hardware.
- Interact and negotiate with vendors, outsourcers, and contractors to secure server products and services.
- Ensure the integrity and security of enterprise data in accordance to business needs and industry best practices.
- Manage a Microsoft Exchange environment including mailboxes, distribution groups, and other Exchange policies; enterprise antivirus and client security solution; and internal company contact directory.
- Manage end user accounts, permissions, and access rights.
- Manage a VMware virtual infrastructure; propose, develop, and deliver infrastructure improvement projects.
Qualifications
- Two or four-year degree in the field of Computer Science, Information Technology, strongly preferred.
- Eight (8) years of related IT experience.
- Extensive experience with: network, PC, and platform operating systems; systems software, protocols, and standards (MS Exchange 2013, Active Directory, Group Policy, DNS, DHCP, and TCP/IP); mobile device management; high availability design; storage/server virtualization technologies; patch management; change control practices; software/hardware troubleshooting; documenting/maintaining configurations.
- Demonstrated commitment to delivery of world class internal/external guest service; proven leadership skills; ability to build/develop/motivate teams.
- Outstanding interpersonal and communication skills; conveys technical information clearly, concisely, and effectively at all levels; adept at reading/writing tech materials; builds positive professional working relationships across the company.
- Excellent planning, project management, organizational skills; prioritizes work and adapts; keen attention to details; focus on quality, security, service.
- Proactive, exercises good judgment; problem solver; anticipates/troubleshoots.
- Maintains confidentiality, high ethical standards; reflects company core values.
Physical Requirements
- The incumbent will work in an office environment.
- The incumbent will be required to lift up to 60 pounds occasionally.
- Must be able to walk/stand; climb stairs; stoop, bend, reach overhead; and work in various environments with fluctuations in temperature and conditions.
- Must have valid driver's license and be at least 19 years of age.
- Will perform 24-hour call responsibilities supporting IT Operations on a rotating weekly schedule (yearly average of ~5 days / month).
- Additionally, the incumbent will be generally reachable if a core business system failure occurs.