Jobs · Information Technology · North Carolina

Senior Systems Administrator - Fulltime

Biltmore · Asheville, NC · 5 days ago
On-siteInformation TechnologyFull-time

About the role

The Senior Systems Administrator leads a small team responsible for managing and maintaining a Microsoft infrastructure in a mostly VMware virtual environment including, but not limited to: operating systems, Exchange email infrastructure, patching, and backups; as well as assisting leadership on projects as needed.

Responsibilities

  • Prepare, maintain, and uphold procedures for logging, reporting, and statistically monitoring server performance.
  • Accurately document instances of hardware failure, repair, installation, and removal.
  • Purchase and install new standardized server hardware.
  • Interact and negotiate with vendors, outsourcers, and contractors to secure server products and services.
  • Ensure the integrity and security of enterprise data in accordance to business needs and industry best practices.
  • Manage a Microsoft Exchange environment including mailboxes, distribution groups, and other Exchange policies; enterprise antivirus and client security solution; and internal company contact directory.
  • Manage end user accounts, permissions, and access rights.
  • Manage a VMware virtual infrastructure; propose, develop, and deliver infrastructure improvement projects.

Qualifications

  • Two or four-year degree in the field of Computer Science, Information Technology, strongly preferred.
  • Eight (8) years of related IT experience.
  • Extensive experience with: network, PC, and platform operating systems; systems software, protocols, and standards (MS Exchange 2013, Active Directory, Group Policy, DNS, DHCP, and TCP/IP); mobile device management; high availability design; storage/server virtualization technologies; patch management; change control practices; software/hardware troubleshooting; documenting/maintaining configurations.
  • Demonstrated commitment to delivery of world class internal/external guest service; proven leadership skills; ability to build/develop/motivate teams.
  • Outstanding interpersonal and communication skills; conveys technical information clearly, concisely, and effectively at all levels; adept at reading/writing tech materials; builds positive professional working relationships across the company.
  • Excellent planning, project management, organizational skills; prioritizes work and adapts; keen attention to details; focus on quality, security, service.
  • Proactive, exercises good judgment; problem solver; anticipates/troubleshoots.
  • Maintains confidentiality, high ethical standards; reflects company core values.

Physical Requirements

  • The incumbent will work in an office environment.
  • The incumbent will be required to lift up to 60 pounds occasionally.
  • Must be able to walk/stand; climb stairs; stoop, bend, reach overhead; and work in various environments with fluctuations in temperature and conditions.
  • Must have valid driver's license and be at least 19 years of age.
  • Will perform 24-hour call responsibilities supporting IT Operations on a rotating weekly schedule (yearly average of ~5 days / month).
  • Additionally, the incumbent will be generally reachable if a core business system failure occurs.

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