Senior Systems Administrator [Full Scope Polygraph]

Responsibilities

• Provide support for implementation, troubleshooting and maintenance of IT systems.
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
• Manage the daily activities of configuration and operation of IT systems.
• Provide assistance to users in accessing and using IT systems.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers.
• Optimize system operations and resource utilization and perform system capacity analysis and planning.
• Provide in-depth experience in trouble-shooting IT systems.
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
• Configure and manage UNIX and Windows (or other applicable) operating systems and install/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
• Support the design of systems, mission architecture and associated hardware.
• Analyze and resolve complex problems associated with server hardware, applications and software integration.

Qualifications

• Fifteen (15) years experience as a Systems Administrator in programs and contracts of similar scope, type, and complexity.
• Education Requirements: Bachelor’s degree in technical discipline from an accredited college or university. Five (5) years of additional Systems Administration experience may be substituted for a bachelor’s degree.

Clearance Requirements

• TS/SCI clearance with Full Scope Polygraph.

Pay

• The pay range for this position is $125,000 to $180,000/year; however, base pay offered may vary depending on established government contract ranges, job-related knowledge, skills, and experience, and other factors.

Benefits

• MTSI also offers a full range of medical, financial, and other benefits, dependent on the position offered.

Application Information

• Applications will be accepted on an ongoing basis.
• This posting will be renewed periodically until the position is filled.