Senior Systems Administrator

About the role

Performs administration of cloud and on-site technologies and provides end-to-end solutions for IT Systems. Creates and configures virtual and physical machines in a multi-platform environment. Monitors system performance and addresses any issues through an effective support process.

Responsibilities

• Provide technical expertise supporting information system components, infrastructure integration and maintenance to satisfy system security requirements for several stakeholders.
• Provide direct customer service and technical support to local and remote users as required via phone, e-mail, on-line systems and in person.
• Configure information technology infrastructure in accordance with best practices and DISA STIGs.
• Maintain the integrity and security of servers and systems applicable to the compliance of RMF accreditation packages.
• Monitor, evaluate, and maintain systems and procedures to safeguard information systems, networks and databases.
• Install software, updates, patches and upgrades.
• Install, configure and manage ADS or Azure DevOps Server repositories.
• Provide hands-on guidance to programming staff on topics such as branching and merging, workstation configuration, and general use of the tools.
• Monitor infrastructure for version currency.
• Work with the data center vendor and the application teams to upgrade servers, operating systems, middleware software, database software, and agency applications.
• Coordinate OS, middleware, and database patching. Notify affected teams of the upgrade and patching activities.
• Work with application teams to identify server needs for new applications.
• Provides advice and training to end-users and provides mentorship to junior team members.
• Other duties as assigned.

Qualifications

• Bachelor's degree in Computer Information Systems, Information Technology, Computer Science, or a related technical field. Additional experience may substitute for degree.
• 6-12 years of relevant experience.
• Working knowledge of current systems and applications.
• Ability to troubleshoot and resolve software and hardware conflicts.
• Be able to quickly adapt to new situations, have a strong commitment to a team environment, maintain a capacity to work with little supervision, and the willingness to learn new technologies.
• Experience with storage, backup and disaster recovery technologies.
• MS Windows server installation/configuration experience.
• Group Policy / Active Directory configuration and management.
• Experience with PowerShell.
• Active Directory.
• Folder permission management.
• Knowledge of O365, SharePoint, and Azure.
• Knowledge of VMware, MACs, Linux.
• Azure Group Policy administration, system security and AD integration.
• Microsoft Azure SQL Database and Azure Blob storage experience.
• Must be able to obtain and maintain a DoD Security Clearance.
• U.S. Citizenship.

Skills

• Knowledge of office administration and procedures.
• Exceptional judgment capabilities and relationship management skills.
• Excellent communication, teamwork, and client service skills; ability to clearly communicate in discussions and written documents, and to deliver feedback clearly and tactfully.
• Interact with a diverse array of customers and staff in a professional and courteous manner.
• Work independently with accountability for accurate and complete results.
• Be extremely organized and exceptionally detail oriented.
• Work well both independently and in a team environment.
• Be energized by a fast-paced work environment.
• Must be able to communicate with others effectively.
• Analyze information and respond appropriately.
• Manage time wisely and prioritize tasks.
• Provide superior customer service.
• Multi-task in a pleasant manner.
• Work well under pressure.

Pay

$82,500-131,000

Schedule

8:00 a.m. - 5:00 p.m. Monday-Friday, however, additional hours may be required on occasion. Regular and punctual attendance is required.

Benefits

• Long-term financial security
• Higher job satisfaction
• Greater job security
• Personal and professional growth
• Great company culture
• Excellent insurance coverage
• 401(k) match
• Generous PTO
• Health and wellness incentives
• Tuition and certification reimbursement
• Countless opportunities to give back to the community through i3 Cares