Senior Systems Administrator

About the role

Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive. Due to continued growth, we are currently seeking to add a Senior Systems Administrator.

Responsibilities

• Design, implement, and support cloud infrastructure
• Provide support and troubleshooting to resolve technical issues for end users
• Support of Microsoft-related technologies: Windows Server, Office 365/Exchange, SQL, SharePoint, etc.
• Support of virtual environments, including VMware and Hyper-V
• Support backup and disaster recovery solutions
• Configure, install, and support various network devices and services, including WAN and LAN connectivity, routers, firewalls, & security
• Liaise with third-party vendors and other IT personnel for problem-resolution
• Effectively communicate with customers on ticket progress, impending changes, or agreed-upon outages, etc.
• Maintain strong client system documentation, including system reviews and recommendations
• Maintain daily documentation by entering time, expenses, and all work as service tickets in ConnectWise
• Other duties as assigned

Requirements

• Bachelor's degree or equivalent in the IT field
• MCSE 2012/2016 or VCP 6/6.5 certification (preferred)
• 7+ years of experience in IT (preferred)
• Experience with Cisco, Meraki, Datto, VMware, Office 365, and Mac OS (a plus)
• AWS or Azure experience (a plus)
• Strong communication skills with the ability to collaborate in a team environment
• High attention to detail and organization, with the ability to manage multiple tasks efficiently
• Enthusiasm for contributing to the success of a growing company and client base

Benefits

• Medical, Dental, Vision, Life, Disability
• Paid Holidays and PTO
• 401K and bonuses
• Free dry cleaning
• Fully stocked break room
• Friday team lunches
• Paid training
• Team-building outings every quarter
• Professional development