Senior System Engineer

About the Role

PTI is seeking a Senior Systems Engineer who wants hands‑on ownership of the platforms that keep a modern transportation business moving. This role supports and improves critical server, cloud, identity, security, backup, and infrastructure systems across Microsoft 365, Entra ID/Azure, Active Directory, Windows Server, virtualization, and related enterprise tools. The right person is technical, security‑minded, and comfortable moving between day‑to‑day support, complex troubleshooting, project work, and long‑term infrastructure improvement.

As a Dedicated Transportation Partner of the Green Bay Packers, Paper Transport brings the same passion, teamwork, and commitment to excellence on the road as the Packers do on the field.

Responsibilities

• Own administration and daily health of Microsoft 365, Entra ID/Azure, Active Directory, Windows Server, virtualization, backup, monitoring, and related infrastructure platforms.
• Strengthen security controls across identity, cloud, endpoint, and server environments, including MFA, conditional access, privileged access, patching, hardening, vulnerability remediation, and endpoint protection coordination.
• Monitor performance, capacity, backups, service health, and availability; identify issues before they become business‑impacting problems.
• Provide advanced level 2/3 troubleshooting for infrastructure, business applications, escalated incidents, and complex technical issues.
• Lead or support infrastructure projects, cloud initiatives, upgrades, hardware refreshes, tool implementations, and process improvements.
• Build documentation, runbooks, PowerShell scripts, and automation that make systems more reliable, repeatable, and easier for the team to support.

Requirements

• 5+ years of hands‑on experience in systems engineering, systems administration, IT infrastructure, cloud administration, or related technical work.
• Strong technical depth across Microsoft 365, Entra ID/Azure, Active Directory, Windows Server, virtualization, backup, monitoring, and security tooling.
• Practical understanding of identity security, access control, patch management, vulnerability remediation, endpoint protection, logging, and incident response support.
• Strong troubleshooting instincts and ability to work through complex infrastructure, cloud, endpoint, network, and application issues.
• Experience with PowerShell, automation, documentation, change management, and project implementation preferred.
• Relevant Microsoft, Security+, VMware, ITIL, or equivalent certifications preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit, stand, talk and hear. The employee is constantly required to use hands and fingers to feel, handle or operate objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus.

Information included in this job description does not necessarily represent a list of all responsibilities, skills, duties, requirements or working conditions with the job. Management reserves the right to revise the job or to require that other or different tasks be performed as circumstances change.