Senior System Administrator

Applicants must be able and willing to convert to a full-time employee without the need for current or future sponsorship of a work visa.

Work Location & Hours

100% onsite in Downtown Indianapolis for initial training, then will move to a hybrid work model. Work hours are Monday–Friday, 8 AM–4:30 PM.

Responsibilities

• Maintain ongoing operations and availability of an IaaS-hosted environment using enterprise-level Linux and Microsoft Windows Server operating systems.
• Develop and document processes for operating-system security, configuration management, and disaster recovery based on best practices.
• Embody INPRS culture and values: Model of Integrity, Team Player, Candid, Continuous Learner, Diligent, Trust, Constructive Conflict, Commitment, and Accountability.
• Administer and support the computing and VMware environment, troubleshooting virtual machines, Oracle Linux, and Windows Server operating systems.
• Work independently under demanding deadlines to resolve complex problems.
• Install, maintain, and administer Windows Server Active Directory Services infrastructure.
• Maintain CRM (Salesforce-related) accounts.
• Perform platform support including monitoring, performance tuning, capacity planning, and maintaining overall service and platform health to maximize system uptime.
• Maintain and administer DHCP, DNS, IIS, sFTP, and other network services.
• Act as a member of an integrated operations team managing and supporting an infrastructure cloud environment.
• Serve as liaison between infrastructure and Enterprise Architecture.
• Collaborate with cross-functional teams to design scalable, reliable, and secure cloud-based architectures.
• Administer server hardware and software inventories and documentation.
• Participate in database designs and implementation.
• Ensure security procedures are implemented and enforced.
• Manage Microsoft server security configuration and patching.
• Assist in provisioning and administering user access credentials and folder permissions.
• Support web portals, middleware, infrastructure applications, APIs, network, and monitoring needs.
• Facilitate deployment of application code enhancements to environments.
• Present ongoing recommendations for operational improvements of applications.
• Support restoration of services, including investigation of outage cause and business impact.
• Monitor, troubleshoot, and resolve daily system backup process failures.
• Respond to server resource monitoring alerts.
• Monitor and work on customer support tickets and requests.
• Serve as an on-call support person on a rotating basis, covering regular business hours, nights, and weekends.
• Perform other duties as assigned.

Requirements

• BS/BA degree in computer science, engineering, equivalent experience, or relevant certifications.
• 5–10 years of server configuration management, administration, and production support experience.
• Effective verbal and written communication skills.
• Architecture and hands-on technical experience with VMware’s vSphere Platform, VMware Site Recovery Manager (SRM), vCloud Director, VMware Migration tools/techniques.
• Knowledge of Morpheus VM Essentials.
• Detailed knowledge of Oracle Linux and Windows Server operating systems.
• Basic understanding of migrating existing applications and services to cloud platforms (e.g., AWS, Azure, OCI, Google Cloud).
• Experience installing, configuring, and maintaining CI/CD tools such as Jenkins and GitLab to automate deployment processes.
• Knowledge of managing containerization using Docker, including image creation, orchestration, and deployment.
• Knowledge of implementing and managing analytics tools like Looker to support data visualization and reporting needs.
• Intermediate proficiency in scripting languages (e.g., Python, Bash) for automation and integration tasks, as well as working knowledge of SQL scripting.
• Experience with networking and security principles.
• Experience working and managing relationships with cloud/service providers.
• Experience working within an ITIL framework.
• Experience within Microsoft Active Directory Services.
• Relevant Linux certifications are a plus.
• Production experience with VMware-focused server virtualization.
• Knowledge and understanding of NAS and SAN concepts and connectivity.
• Knowledge of domain/forest management structure and basic switching/routing concepts.
• Applied experience handling performance monitoring and tuning.
• Basic to intermediate shell scripting knowledge and skills.

Skills

• Comprehend and plan systems architecture and design.
• Gather, interpret, document, and evaluate server requirements.
• Conduct incident triage research into server and application issues.
• Read, analyze, and interpret technical documentation.
• Present technical ideas, problems, and solutions to non-technical business partners.
• Prioritize, plan, organize, and manage multiple tasks efficiently.
• Follow instructions, work independently, or function in a team as needed.
• Excellent verbal and written communication, analytical and problem-solving, and customer service skills.
• Strong teamwork and interpersonal skills; ability to communicate and persuade at all management levels.
• Thrive in a cross-functional, evolving business and technical environment.
• Highly self-motivated, with keen attention to detail.
• Demonstrate INPRS culture and values.