Senior System Administrator - Arkloud

Responsibilities

• Serves as a technical escalation point for complex cloud infrastructure and application issues.
• Mentors junior team members in SRE and infrastructure engineering.
• Ensures system reliability and optimal user experience.
• Provides expert-level troubleshooting for Kubernetes and VDI technologies.
• Other duties as assigned.

Qualifications/ Technical Experience Requirements

• US Citizen with a minimum of 6 years of professional experience in technical support, operations, SRE, or infrastructure engineering roles.
• Advanced hands-on experience with Kubernetes or Azure Kubernetes Services (AKS).
• Deep experience with Virtual Desktop Infrastructure technologies, particularly Azure Virtual Desktop (AVD).
• Advanced proficiency with Salt, Ansible, or similar configuration management tools.
• Strong experience with Docker, container troubleshooting, and containerized application support.
• Understanding of Site Reliability Engineering principles including monitoring, incident response, and system reliability.
• Advanced knowledge of Azure cloud services with focus on compute, networking, and storage.
• Expert-level troubleshooting in Windows and Linux environments.
• Experience with Azure Monitor, Prometheus, Grafana, or similar monitoring tools for Kubernetes and infrastructure.
• Proficiency in PowerShell, Python, or Bash for automation and troubleshooting.
• Advanced experience with Jira or similar systems for leading complex incident resolution.
• Proven ability to mentor team members and provide technical guidance.