Senior Support Analyst - Consent & Preference
OneTrust · San Francisco, CA · 1 wk ago
Information Technology$34.25–$50/hrFull-time
Key Responsibilities
- Understanding of HTML, XML, API, JavaScript, or similar languages
- Diagnose and resolve issues related to API integrations, performance, and functionality
- Interpret and work with API documentation and specifications (e.g., REST, SOAP)
- Use API testing tools such as Postman to validate and troubleshoot API calls
- Debug and troubleshoot JavaScript code within both web and mobile applications
- Analyze stack traces and investigate logs using observability tools such as Datadog or similar platforms
- Use browser developer tools to inspect network activity and debug website behavior
- Maintain clear and comprehensive documentation of issues, solutions, and best practices
Extra Awesome
- Experience supporting Android Studio and Xcode projects
- Familiarity with mobile app debugging, testing, and deployment for both Android and iOS platforms
- Understanding of modern JavaScript frameworks and libraries (e.g., React, Angular, Vue.js) as applicable to supported systems
Pay
The annual base pay range for this role is $34.25 - $50 USD.