Senior Supplier Quality Engineer, (Infrastructure Reliability & Quality Engineer)

About the role

The AWS Field Engineering organization provides engineering support for our data centers throughout their lifecycle. A critical piece of this support is ensuring the highest level of initial quality and ongoing support from our vendors. As a Senior Supplier Quality Engineer you will interface daily with AWS Engineering teams, Procurement teams, and vendors to manage infrastructure equipment quality.

Responsibilities

• Develop, implement and maintain the Supplier Quality roadmap for complex electrical and or mechanical infrastructure equipment to meet the technical and quality requirements.
• Manage complete equipment lifecycle quality, working closely with suppliers, engineering, procurement and other internal stakeholders.
• Responsible for improving equipment quality by identifying and closing gaps by performing thorough on-site audits to ensure suppliers' quality systems, products, and processes are meeting AWS Quality and product specification requirements.
• Drive Supplier Quality Improvement Programs track supplier performance along with goal settings for key performance indicators.
• Develop critical to quality parameters, perform critical-to-quality inspections and functional testing for complex equipment to ensure suppliers provide defect-free, high quality equipment to AWS and its customers.
• Review historical failures, equipment design changes and lessons learned to incorporate relevant inspections & tests and update equipment technical specifications.
• Lead complex electrical and mechanical infrastructure equipment as well as critical component(s) root cause analysis, working with suppliers, cross-functional teams such as reliability and design engineering teams.
• Responsible for evaluating and validating complex root cause analysis reports from a technical perspective using critical thinking and quality principles.
• Develop new product (equipment) and/or new supplier qualification plans in terms of quality. Drive the quality program from prototyping to mass production stage for complex electrical and mechanical equipment that are part of AWS Data Centers.
• Ability to perform data analysis on failures reported during the equipment life cycle and create technical reports to provide design and specification improvement inputs and to drive improvement(s) at supplier factories.
• Work on concurrent projects, sometimes in multiple geographical regions.
• Demonstrate a can-do attitude and thriving in a fast-paced work environment.

Qualifications

• Bachelor's degree in Engineering or a related field
• 8+ years in a quality management function with direct interaction with suppliers.
• 8+ years in Electrical, Mechanical Product manufacturing, supplier quality