Senior Staff UX Designer

Roles and Responsibilities

• Serve as a core member of a digital product team, driving end-to-end design decisions and shaping product direction in close partnership with engineering and product
• Serve as a core member of a digital product team, driving end-to-end design decisions and shaping product direction in close partnership with engineering and product
• Translate abstract problems into structured solution roadmaps by asking thoughtful, probing questions
• Capture insights from stakeholders and validate findings to ensure alignment and accuracy
• Conduct user research to understand user needs, mental models, and workflows
• Synthesize research findings and create clear visualizations that communicate key insights around user and customer behaviors
• Develop annotated wireframes and prototypes that effectively communicate user experience and application behavior
• Lead and influence cross-functional discussions on current UX initiatives and the broader design strategy
• Build domain knowledge across industrial businesses, including products, processes, customers, and competitors
• Drive effective documentation and communication of design solutions through wireframes, mockups, prototypes, and user stories
• Stay current on and lead exploration of emerging trends in design, technology, and industry practices

Required Qualifications

• Bachelor's degree in Design or a related field
• 8+ years of experience in UX/design

Desired Characteristics

• Industry Experience: Experience designing for the healthcare industry is highly desired
• Technical Expertise: Proven experience working in enterprise and complex environments
• Technical Expertise: Strong understanding of Agile and Lean UX methodologies
• Technical Expertise: Proficiency with modern design and prototyping tools (e.g., Adobe Creative Suite, Sketch, OmniGraffle)
• Technical Expertise: Experience with interactive and time-based prototyping tools (e.g., Hype, Keynote)
• Technical Expertise: Strong visual communication and storytelling skills
• Business Acumen: Solid understanding of design thinking principles and their business value
• Systems Thinking: Ability to understand how components interact within larger organizational and technical systems
• Leadership: Advocates for a collaborative, transparent, and data-informed decision-making process
• Communication: Effectively communicates UX concepts and rationale to cross-functional stakeholders
• Empathy: Demonstrates empathy and awareness of cultural and organizational dynamics
• Ability to Interpret and Communicate Customer Perspectives: Strong ability to interpret and communicate customer perspectives, behaviors, and motivations