Senior/Staff Systems Reliability Engineer
About Us
We're Queue, the world's first fully autonomous robotic pharmacy. We go from sealed wholesale bottles to filled, verified prescription vials with zero human involvement. We built Queue because no one should ever have to wait in line for the medicines they need. One in three US pharmacies has shut down. Pharmacists are overworked to a breaking point. And patients are paying the price. Queue fixes that. Pharmacists get to practice pharmacy again — counseling patients, catching interactions, doing the work only they can do. And patients get their prescriptions in 60 seconds or less, any time, anywhere. We’re backed by over $18 million from Alleycorp, Riot Ventures, Ubiquity Ventures, House Capital, and others who believe the pharmacy system is broken and that robotics can fix it. Queue was founded by Nick Desai (6x founder, previously CEO of Heal) and Joshua Liu (previously Tesla, Waymo, and Zipline).
About The Role
This is a foundational hire. You own the infrastructure that a pharmacy robot fleet runs on — and you set the standard for how infrastructure is built. Engineers write application code; you make sure it deploys reliably, scales correctly, stays secure, and is observable in production. You don't write dispense logic. You own the platform it runs on: Terraform, CI/CD, deployment automation, security scanning, observability, certificate management, and the production environment that must pass a mandated penetration test. You write code to solve infrastructure problems, not just configure tools.
Required Qualifications And Experiences
- 3+ years Terraform / IaC - Production modules, state management, multi-environment promotion
- AWS deep — VPC, ECS, RDS, IAM, KMS, SQS, CloudWatch
- You understand the security model
- CICD — GitHub Actions or equivalent. Pipeline-as-code, caching, deployment gates
- Docker — Multi-stage builds, image optimization, production deployment
- Linux — System administration, troubleshooting, performance analysis
Nice-to-Have
- Rust toolchain (cargo, clippy, cross-compilation)
- IoT fleet management or device provisioning at scale
- AWS cost optimization
- Healthcare or regulated industry experience