Senior Staff Project Lead, Customer Experience

Join Our Team

About the role

Ridgeline is the industry cloud platform for investment management. Learn more about our organization, who we serve, and what matters to us below.

Perks and Benefits

• 100% of Employees Receive stock option grants
• Dog-Friendly Offices and Paw-ternity leave
• Fertility Coverage in partnership with Progyny
• $0 Premiums for employee-only plans with full medical, dental, and vision benefits
• $1,500 Annual Education Reimbursement
• $800 Annual Wellness Reimbursement
• 12-Week Paid Parental Leave for both primary and secondary caregivers
• 401k Program for all employees
• Unlimited Vacation (Yes, really)

Meet Our Employee Ambassadors

We are intentional about creating an environment where people can be their authentic selves, make a meaningful impact, build a community, and have fun along the way. We celebrate diversity in all its forms and elevate and include a variety of voices and opinions. Meet some of our employees below!

The Ridgeline Way

• Mindset: High Agency - Act without being told. Lead from wherever you sit.
• Growth Mindset - Choose growth over comfort, for yourself and Ridgeline.
• Start with Trust - Assume positive intent. Speak directly and transparently.
• Team Culture: Act like an Owner - Leadership is a behavior, not a title. Company over individual.
• A-players in all spots. Brilliant jerks are not welcome.
• Celebrate Wins, Learn from Losses - Take risks, don’t repeat mistakes.
• Execution: Bias Towards Action - Move decisively, iterate quickly, and aren’t afraid to take smart risks.
• Drive Outcomes - Deliver impactful results, fast, focused, and measurable. The details, fit, and finish of the work matter.
• Solution Orientation - Bring the problem, the context, and at least one solution.

See Open Roles and Apply

We are hiring for a range of roles in our offices in Incline Village/Lake Tahoe, NV; Reno, NV; San Ramon, CA; New York, NY; and select remote opportunities.

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