Senior Staff Product Designer, Care Delivery

About the role

Maven Clinic is seeking a Senior Staff Product Designer to lead the development of member-facing experiences. The ideal candidate will leverage AI to enhance user interactions, mentor the design team, and drive strategic initiatives.

Responsibilities

• Own the end-to-end experience across complex, cross-functional initiatives, from early concept through delivery.
• Define how AI should behave in high-stakes contexts, including communication of uncertainty and human-AI handoffs.
• Build functional, high-fidelity prototypes using AI-assisted coding tools and push others to move beyond static mockups.
• Develop scalable AI-powered patterns and contribute to Maven's design system.
• Partner with Engineering, Product, Clinical, and Data teams to shape model outputs and influence problem framing.
• Develop leaders within the design team and non-design partners, fostering independence and delegation.
• Identify and resolve cross-functional tensions, bridging gaps between design, clinical, and product perspectives.
• Strengthen community within and outside the design team by championing company-wide cultural initiatives.

Requirements

• AI fluency: Daily use of AI tools with strong prompting and synthesis skills, and ability to mentor others.
• Vibe coding: Experience turning ideas into working prototypes using AI-assisted coding tools.
• Technical depth: Shipped code to production and can discuss backend architecture, model behavior, and system constraints.
• Strategic craft: Evidence of strategic ownership in a portfolio showcasing defined success metrics, navigation of ambiguity, and influence on direction.
• Cross-functional leadership: Experience driving complex projects across multiple teams.
• Mobile and web: Experience designing for mobile applications and responsive web.
• Systems thinking: Ability to think holistically and communicate a scalable system.
• Appetite for complexity: Energized by ambiguity and complex problem-solving.

Qualifications

• Experience in healthcare, health tech, or regulated domains.
• Background working with ML and AI teams on model-driven products.
• Experience contributing to or building a consumer-grade design system, including Figma variables and advanced component architecture.

Skills

• Strong empathy for members navigating family building experiences.
• AI-native mindset, thinking in terms of what AI makes possible.
• Commitment to the growth and development of the design team.

Benefits

• Base salary range: $195,000 - $230,000 per year.
• Equity and benefits package.
• Competitive benefits including employer-covered health, dental, and insurance plan options.
• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning, and pediatrics.
• Whole-self care through wellness partnerships.
• Hybrid work, in-office meals, and work together days.
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+).
• Annual professional development stipend and access to a personal career coach through Maven for Mavens.
• 401K matching for US-based employees, with immediate vesting.

Note: Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address. For general and additional inquiries, please contact us at careers@mavenclinic.com.