Senior Staff Electronics System Engineer (remote)

About the Company

Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization. The company helps customers use energy more productively, reduce carbon emissions, and operate with precision and resilience in industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. With over 140 years of experience, Johnson Controls delivers performance where it matters, backed by advanced technology, lifecycle services, and an industry-leading field organization.

About the Role

Johnson Controls is hiring a Senior Staff Electronic Systems Engineer to provide technical support to the global Product Technical Support Tier I, II, & VI teams and the Field Sales & Service organization to resolve complex technical issues. This position is remote for candidates in the U.S.

Responsibilities

• Provide technical support for the New Product Introduction (NPI) team and create and maintain instructional literature.
• Offer day-to-day technical support for key accounts to the Field Sales & Service organization on a global basis via site visits, phone, fax, or email.
• Provide technical support for Product Technical Support (PTS) Tiers II and VI primarily on a global basis via site visits, phone, fax, or email.
• Create and maintain technical service bulletins, service letters, and collaborate with the publishing team in Cork, Ireland.
• Drive product reliability through the Continuous Improvement Process for both existing and new products.
• Act as a Subject Matter Expert (SME) to provide technical support and interact with the quality team and engineering to improve overall lifecycle cost.
• Assist in developing test plans to validate new and existing product equipment offerings.
• Maintain effectiveness when experiencing major changes in work responsibilities or environment.
• Develop novel solutions with measurable value for existing and potential customers, leveraging technology and collaboration.
• Prioritize the customer’s perspective when making decisions and implementing service practices.
• Identify and understand problems and opportunities by analyzing quantitative and qualitative information to make timely, informed decisions.

Requirements

• Bachelor’s degree in Electrical Engineering or a related field.
• 8+ years of experience with power electronics.
• Experience with starters and variable speed drives.
• Ability to analyze and solve complex product power electronic problems.
• Experience in creating and maintaining technical documents, manuals, or similar.

Preferred Qualifications

• Experience with power electronics associated with HVAC&R products.

Pay

Hiring salary range: $115,000 - $150,000. Salary is determined by education, experience, knowledge, skills, abilities, internal equity, location, and market alignment.

This role offers a competitive bonus plan based on individual, group, and corporate performance.

Benefits

This position includes a competitive benefits package. For details, visit the About Us tab on the Johnson Controls Careers site.