Senior Staff Development Training Specialist

About the Role

This is a specialized professional training and development position accountable for developing and delivering training programs, administering assessments and certification requirements, providing coaching, and ensuring knowledge transfer at Hawthorn Children’s Psychiatric Hospital. The hospital uses the Sanctuary Model to guide interactions and care, focusing on healing, safety, and nonviolence through the Four Pillars: Trauma Theory, Seven Commitments, S.E.L.F. (Safety, Emotion, Loss, and Future), and the Sanctuary Tool Kit.

Employees in this role train personnel in areas such as onboarding, computer training, professional development, supervisory training, e-learning, and continuous improvement, using established educational requirements and job-specific procedures and policies. Required to obtain and maintain active CPR and Pro-Act certifications to support compliance with CMS and Joint Commission standards.

Responsibilities

• Develop and deliver training programs for staff, including onboarding, professional development, supervisory training, and e-learning.
• Administer assessments and certification requirements, ensuring compliance with regulatory standards.
• Provide coaching and educational support to individuals and groups in classroom or clinical settings.
• Maintain accurate training documentation, including employee compliance and certification records.
• Track CPR and ProAct certifications, including certification dates, expiration dates, and required training, and communicate compliance concerns to leadership.
• Generate reports and documentation demonstrating employee compliance with mandatory education and certification requirements.
• Stay abreast of regulatory requirements, organizational training needs, and changes affecting employee education and competency.
• Collaborate with Nursing, Staff Development, Human Resources, Employee Health, leadership, and other departments to support employee education and regulatory compliance.
• Make recommendations for training changes and implement them as approved.

Requirements

• Bachelor’s degree and 4-6 years of relevant experience (substitutions may be allowed).
• Proficiency in Microsoft Word and Excel, including creating, maintaining, and organizing training documents, spreadsheets, reports, and tracking tools.
• Ability to maintain and update electronic databases and tracking systems for employee compliance and training records.
• Strong organizational, communication, presentation, and time-management skills.
• Ability to work independently and as part of a cross-division team.
• Highly self-motivated, detail-oriented, and able to prioritize workload effectively.
• Must obtain and maintain active CPR and Pro-Act certifications.

Skills

• Knowledge of instructional methods, adult learning principles, and media used to deliver effective training.
• Demonstrated skills in training instruction, classroom presentation, facilitation, and competency assessment.
• Exceptional attention to detail and accuracy.
• Strong interpersonal and communication skills.
• Knowledge of instructional design methods and development of training materials.

For questions, contact the Human Resources Office at: Cleola.Butler@dmh.mo.gov